Jack Pollard
North Haven,CT
Summary
Friendly and prompt Front Service Clerk with good skills using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills. Unsurpassed mathematical skills and finesse handling front office operations.
Overview
5
5
years of professional experience
Work History
Rock Wall Attendant
Lehigh University
08.2023 - Current
- Enhanced customer satisfaction by providing exceptional rock wall safety instructions and demonstrations.
- Ensured a safe climbing environment for all participants through continuous monitoring and adherence to safety protocols.
- Assisted climbers with proper equipment fitting, ensuring secure harnesses and helmets for optimal safety.
- Conducted regular equipment inspections, maintaining the highest standards of cleanliness and functionality.
Research Assistant
Lehigh University
04.2023 - 08.2023
- Enhanced research quality by meticulously collecting and analyzing data from various sources.
- Streamlined data management processes for increased efficiency and accuracy in research findings.
Busser
Outback Steakhouse
10.2021 - 02.2022
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Assisted servers in providing efficient service for improved guest experiences.
- Ensured timely food delivery by promptly bringing out dishes from the kitchen.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
Tutor
North Haven Middle School
09.2018 - 05.2019
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
- Promoted critical thinking skills through engaging activities and consistent reinforcement of complex concepts.
- Collaborated with fellow tutors to develop effective strategies for addressing diverse student needs and abilities.
- Enhanced students'' understanding of subject matter by incorporating real-world examples into lessons.
Education
Industrial And Systems Engineering
Lehigh University
Bethlehem, PA05.2026
Skills
- Problem-solving abilities
- Attention to detail
- Conflict resolution
- Adaptability
- Customer service
Timeline
Rock Wall Attendant
Lehigh University
08.2023 - Current
Research Assistant
Lehigh University
04.2023 - 08.2023
Busser
Outback Steakhouse
10.2021 - 02.2022
Tutor
North Haven Middle School
09.2018 - 05.2019
Industrial And Systems Engineering
Lehigh University