Jack Renner
Louisville,KY
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
Team Lead
Accucode, Inc.
09.2014 - 07.2023
- Trained team members on QA/QC procedures.
- Worked on different equipment needed to meet customer needs.
- Worked to create a SOP for processing the different production requirement.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Promoted high standards through personal example to help each member understand expected standards.
Supervisor, Team Lead
GSI, Inc., Ebay, Rue La La
03.2008 - 11.2013
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Worked with customer service, resolved issues, and adjusted policies to meet changing needs.
- Maintained compliance with company policies, objectives, and communication goals.
- Achieved results by working with staff to meet established targets.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Directed and supervised team of 35 engaged in processing customer returns.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
Education
Associate of Science - Marketing
Sullivan University
Louisville, KY06.2005
Skills
- Task Monitoring
- Leadership
- Quality Control
- Performance Improvement
- Production Monitoring
- Enterprise Software Applications
- Process Improvement Initiatives
- Software Application Testing
- Set Up Devices
- Resource Allocation
Timeline
Team Lead
Accucode, Inc.
09.2014 - 07.2023
Supervisor, Team Lead
GSI, Inc., Ebay, Rue La La
03.2008 - 11.2013
Associate of Science - Marketing
Sullivan University
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