Delivered high-quality customer service by managing phone orders, assisting in-person customers, coordinating order preparation, and completing timely deliveries
Communicated effectively with customers and kitchen staff to ensure accurate orders and smooth service operations
Teacher/Mentor
Creative Readers Port Washington Public Library
Port Washington, NY
09.2024 - 06.2025
Guided children with disabilities through educational and fun activities to aid in literacy, critical thinking, and confidence building
Facilitated a group of 16 adults with disabilities to produce a theater production by ensuring proper timing, memorization of lines, and backstage production
Leader/Mentor
Building Blocks for Growth Guggenheim Elementary School
Port Washington, NY
01.2025 - 04.2025
Designed and launched a hands-on mentoring program serving 30+ elementary students, using LEGO-based activities to develop problem-solving, teamwork, and critical thinking skills
Fostered collaboration and confidence among students by encouraging creativity, teamwork, and structured goal-setting
Partnered with school staff to implement engaging, curriculum-aligned learning activities
Selected Member
TAMID Group
Winston Salem, NC
02.2026 - Current
Selected through a competitive application and interview process to join TAMID's professional development program
Member of student-run organization focused on consulting, investment analysis, and professional development
Participate in training covering financial statement analysis, valuation fundamentals, and consulting frameworks
Player
Wake Forest University Club Baseball Team
Winston Salem, NC
09.2025 - Current
Selected as a player for the Wake Forest Club Baseball Team through a competitive tryout process
Collaborate with teammates in practices and games while contributing to a competitive intercollegiate club program
Balance regular practices, games, and team travel while maintaining a full academic course load
Timeline
Selected Member
TAMID Group
02.2026 - Current
Player
Wake Forest University Club Baseball Team
09.2025 - Current
Sales and Delivery
Amalfi Pizzeria
05.2025 - 08.2025
Leader/Mentor
Building Blocks for Growth Guggenheim Elementary School
<ul>
<li>Greeted and checked in third-party and Veho-affiliated drivers with professionalism.</li>
<li>Escorted delivery routes to designated locations, maintaining a positive demeanor.</li>
<li>Resolved delivery route issues and discrepancies proactively.</li>
<li>Achieved daily delivery route send-off quotas efficiently.</li>
<li>Scanned and sorted packages onto appropriate delivery routes accurately.</li>
<li>Categorized packages by delivery addresses using scanning technology and conveyor systems.</li>
<li>Maintained accurate warehouse inventory, reporting discrepancies promptly.</li>
<li>Ensured proper documentation and labeling for each package before dispatch.</li>
<li>Trained new staff on customer service protocols and best practices.</li>
<li>Utilized job-related software to prepare change of address records and issue service discontinuance orders.</li>
<li>Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.</li>
<li>Surpassed sales goals through the implementation of successful marketing strategies.</li>
</ul> at VEHO TECH INC<ul>
<li>Greeted and checked in third-party and Veho-affiliated drivers with professionalism.</li>
<li>Escorted delivery routes to designated locations, maintaining a positive demeanor.</li>
<li>Resolved delivery route issues and discrepancies proactively.</li>
<li>Achieved daily delivery route send-off quotas efficiently.</li>
<li>Scanned and sorted packages onto appropriate delivery routes accurately.</li>
<li>Categorized packages by delivery addresses using scanning technology and conveyor systems.</li>
<li>Maintained accurate warehouse inventory, reporting discrepancies promptly.</li>
<li>Ensured proper documentation and labeling for each package before dispatch.</li>
<li>Trained new staff on customer service protocols and best practices.</li>
<li>Utilized job-related software to prepare change of address records and issue service discontinuance orders.</li>
<li>Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.</li>
<li>Surpassed sales goals through the implementation of successful marketing strategies.</li>
</ul> at VEHO TECH INC
<ul>
<li>Currently working with Himalaya Wellness Company as a commercial officer NMT.</li>
<li>Handling the order processing of modern trade, CNC business in South.</li>
<li>Coordinate with ASM, KAM, and ZLC for proper rate, GST, and scheme updating of material in the system, and update the new EAN/SKU in the buyer master.</li>
<li>Coordinating with buyers for various amendments in the PO through mail, portal, and telephone.</li>
<li>Maintaining and updating the various master files for smooth and error-free work.</li>
<li>Guide and train the subordinates for proper workflow.</li>
<li>Update various chain masters, and provide them to the customer for updates in their system to avoid mismatches in POs.</li>
<li>Coordinated with vendors to ensure timely delivery of products.</li>
<li>Supported sales teams with product information and training resources.</li>
<li>Coordinated activities across different departments to meet deadlines efficiently.</li>
<li>Generate and analyze reports as per the KAM's requirements.</li>
<li>Analyzing the Fill Report to minimize the mistakes and plan for the same.</li>
<li>Analyze the SRN report to understand issues, and take corrective actions to minimize the sales loss. Also, provide the remarks to senior management for further SRN approvals.</li>
<li>Coordinating with depots for physical stock status, smooth flow of order processing as per the dispatch schedules, and resolving the queries regarding the same.</li>
<li>Resolving the queries of the sales team related to the order processing.</li>
<li><br></li>
<li>Resolved any disputes between customers and suppliers in an efficient manner.</li>
<li>Analyzed data to identify areas where cost savings could be made within the supply chain process.</li>
<li>Maintained positive working relationship with fellow staff and management.</li>
<li>Identified needs of customers promptly and efficiently.</li>
</ul> at HIMALAYA WELLNESS COMPANY<ul>
<li>Currently working with Himalaya Wellness Company as a commercial officer NMT.</li>
<li>Handling the order processing of modern trade, CNC business in South.</li>
<li>Coordinate with ASM, KAM, and ZLC for proper rate, GST, and scheme updating of material in the system, and update the new EAN/SKU in the buyer master.</li>
<li>Coordinating with buyers for various amendments in the PO through mail, portal, and telephone.</li>
<li>Maintaining and updating the various master files for smooth and error-free work.</li>
<li>Guide and train the subordinates for proper workflow.</li>
<li>Update various chain masters, and provide them to the customer for updates in their system to avoid mismatches in POs.</li>
<li>Coordinated with vendors to ensure timely delivery of products.</li>
<li>Supported sales teams with product information and training resources.</li>
<li>Coordinated activities across different departments to meet deadlines efficiently.</li>
<li>Generate and analyze reports as per the KAM's requirements.</li>
<li>Analyzing the Fill Report to minimize the mistakes and plan for the same.</li>
<li>Analyze the SRN report to understand issues, and take corrective actions to minimize the sales loss. Also, provide the remarks to senior management for further SRN approvals.</li>
<li>Coordinating with depots for physical stock status, smooth flow of order processing as per the dispatch schedules, and resolving the queries regarding the same.</li>
<li>Resolving the queries of the sales team related to the order processing.</li>
<li><br></li>
<li>Resolved any disputes between customers and suppliers in an efficient manner.</li>
<li>Analyzed data to identify areas where cost savings could be made within the supply chain process.</li>
<li>Maintained positive working relationship with fellow staff and management.</li>
<li>Identified needs of customers promptly and efficiently.</li>
</ul> at HIMALAYA WELLNESS COMPANY