Jack Santa Ana
Austin,TX
Summary
Results-driven professional in sales management, known for high productivity and efficient task completion. Skilled in strategic planning, customer relationship management, and team leadership. Excel in communication, negotiation, and problem-solving to achieve sales targets and business growth.
Overview
5
5
years of professional experience
Work History
Field Consultant
Vanguard Cleaning Systems
Austin, TX
11.2024 - Current
- Collaborated with other departments to ensure successful operations.
- Collected data and prepared reports for management review.
- Implemented best practices in line with company policies.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Completed day-to-day duties accurately and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
Operations & Business Development Manager
Flyside Service
Austin , TX
02.2024 - Current
- Developed and implemented strategies to increase sales and market share.
- Identified potential clients, built relationships, and negotiated contracts.
- Researched target markets to understand the needs of current and potential customers.
- Provided training to sales staff on effective communication techniques when dealing with clients.
- Monitored competitors' activities, prices, products, services., in order to stay ahead of the competition.
- Maintained open and ongoing communication with clients to meet needs and expectations.
- Established new customer accounts using negotiation and sales closing abilities.
- Developed and implemented operational procedures to ensure quality standards are met.
- Maintained accurate inventory records to track stock levels and minimize costs.
Server/Bartender
Westlake Country Club
Austin, Texas
08.2021 - 01.2024
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Followed health safety guidelines when preparing and serving food products.
- Upheld high standards of sanitation in accordance with health department regulations.
Server
Pieous
Austin, TX
01.2020 - 09.2021
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Education
Bachelor of Arts - Criminal Justice
Texas State University
San Marcos, TX12-2024
Fire Science - Firefighter
Texas Fire Academy
San Marcos, TX05-2021
Skills
- Lead Generation
- Project Management
- Prospecting
- Promotional planning
- Decision-Making
- Communication
- Negotiations
- Customer Service
- Inventory Management
- Organizational Management
- Attention to Detail
- Friendly, Positive Attitude
- Leadership
Volunteer Firefighter
- I am passionate about serving my community and take pride in being a volunteer fireman with the Sam Bass Fire Department in Round Rock, Texas. Volunteering allows me to contribute to the safety and well-being of my neighbors, while also providing an opportunity to grow both personally and professionally. I find fulfillment in helping others during emergencies and supporting the dedicated team at our firehouse
Timeline
Field Consultant
Vanguard Cleaning Systems
11.2024 - Current
Operations & Business Development Manager
Flyside Service
02.2024 - Current
Server/Bartender
Westlake Country Club
08.2021 - 01.2024
Server
Pieous
01.2020 - 09.2021
Bachelor of Arts - Criminal Justice
Texas State University
Fire Science - Firefighter
Texas Fire Academy
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