Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jack Santa Ana

Austin

Summary

Field consultant with proven experience delivering impactful solutions and driving team success. Skilled in problem-solving, project management, and client relationship building. Known for adaptability, effective communication, and strong focus on achieving results in dynamic environments. Reliable and collaborative, consistently meeting changing needs and exceeding expectations.

Overview

5
5
years of professional experience

Work History

Field Consultant

Vanguard Cleaning Systems
11.2024 - 05.2025
  • Developed strong relationships with clients, ensuring ongoing business opportunities and referrals.
  • Consistently exceeded performance targets due to diligent planning, execution, monitoring, and evaluation of field consultant activities.
  • Facilitated effective communication between clients and internal teams, ensuring alignment on project goals and expectations.
  • Streamlined operations for increased efficiency by conducting thorough assessments and recommending actionable solutions.
  • Planned operations and activities, and led projects.
  • Acted as liaison between sales, operations and crews.

Business Operations & Development Manager

Flyside Services
03.2024 - 11.2024
  • Developed and executed business growth strategies to increase revenue and expand services.
  • Managed day-to-day operations, including resource allocation, workflow optimization, and project timelines to ensure efficient service.
  • Analyzed market trends and customer feedback to inform decision-making and drive improvement initiatives.
  • Improved overall project efficiency by setting clear goals, milestones, and expectations for the development team.

Server/Bartender

Westlake Country Club
08.2021 - 03.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

Pieous
01.2020 - 08.2021
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Education

Bachelor of Arts - Criminal Justice

Texas State University
San Marcos, TX
12.2024

Skills

  • Lead Generation
  • Project Management
  • Promotional Planning
  • Decision-Making
  • Negotiations
  • Customer Relationship Management
  • Inventory Management
  • Attention to detail
  • Competitive Market Analysis
  • Leadership
  • Fire apparatus operation
  • Fire prevention strategies

Timeline

Field Consultant

Vanguard Cleaning Systems
11.2024 - 05.2025

Business Operations & Development Manager

Flyside Services
03.2024 - 11.2024

Server/Bartender

Westlake Country Club
08.2021 - 03.2024

Server

Pieous
01.2020 - 08.2021

Bachelor of Arts - Criminal Justice

Texas State University

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