Jack Sheffield
Gray,TN
Summary
Accomplished accounting student with a strong commitment to educational and professional growth, aiming to further studies at East Tennessee State University. Demonstrated leadership and customer relationship management skills at Chick-fil-A Johnson City Crossings, one of the highest-volume locations. Expertise in training and mentoring team members has significantly improved operational efficiency and customer satisfaction. Proficient in finance and business analysis, driving project success through strategic relationship building.
Overview
7
7
years of professional experience
Work History
Leadership Team
Chick-fil-A Johnson City Crossings
Johnson City, TN
12.2024 - Current
- Train new team members.
- Help oversee the store.
- Assigned work and monitored performance of project personnel.
Team Member
Chick-fil-A Johnson City Crossings
Johnson City, TN
03.2018 - 12.2024
- Trained team member.
- Knowledge of running the front line of the store to the kitchen.
- A motivated employee who can complete the job successfully.
- Excellent customer service.
- Operated cash registers to process payments from customers.
- Maintained positive working relationship with fellow staff and management.
Leadership Development Program
Chick-fil-A Johnson City Crossings, Corporate
Johnson City, TN
07.2024 - 08.2024
- Knowledge to train new team members.
- Career development.
- Knowledge of Chick-fil-A's corporate missions.
- Worked alongside company leadership to establish clear training goals.
Education
Tennessee Transfer Pathway - Business Administration and Accounting
Northeast State Community College
Blountville, TN12.2024
High School Diploma -
Daniel Boone High School
Johnson City, TN05.2020
Skills
- Team-oriented
- Customer Relationship Management (CRM)
- Easily adaptable
- Coaching and mentoring
- Finance
- Sales
- Account Management
- Accounting
- Business Analysis
- Relationship building
- Student Ministry Leader
- Business-minded
- Positive attitude
- Motivated
- Guest Services Leader
- Marketing for Business
Languages
English
Professional
References
References available upon request.
Timeline
Leadership Team
Chick-fil-A Johnson City Crossings
12.2024 - Current
Leadership Development Program
Chick-fil-A Johnson City Crossings, Corporate
07.2024 - 08.2024
Team Member
Chick-fil-A Johnson City Crossings
03.2018 - 12.2024
Tennessee Transfer Pathway - Business Administration and Accounting
Northeast State Community College
High School Diploma -
Daniel Boone High School
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