Jack Sweet

Handle real estate and personal property tax bills, assessment notices, and mail. Maintain client databases to ensure reports include only relevant, accurate, and active data. Work mostly independently but communicate daily/weekly with my team to ensure our work is being handled efficiently and address any questions or concerns.

• Assisted in troubleshooting software and hardware issues to enhance employee productivity. Collaborated with team members to streamline IT support processes and improve response times. Conducted system updates and maintenance to ensure optimal performance of technology infrastructure.

Prepared and reviewed disclosures to ensure accuracy and compliance of loans. Requires some tax knowledge of multiple states affecting loan escrows and rates as well as other compliance requirements per state.