JOMAIRA HERNANDEZ
New York,NY
Summary
Compliance Manager with 4 years of experience in LIHTC/NYC compliance, client-facing coordination, and data-driven administrative workflows that support accurate and timely property performance reporting and tax-credit requirements.
Overview
10
10
years of professional experience
1
1
Certification
Work History
HOUSING COMPLIANCE ANALYST/PROPERTY ADMINISTRATOR
Housing And Services Inc.
NY, NY
05.2022 - Current
- Maintain and optimize a 300+ tenant Excel database, tracking property performance indicators including occupancy, lease expiration, income compliance document renewals and tenants’ overall compliance status.
- Track and monitor Section 8 application pipeline status of 15-20 units quarterly from start to finish, maintaining clear communication with tenants and public housing representatives to ensure smooth move in.
- Compile monthly and quarterly arrears reports for senior leadership, accelerating delivery for CFO and Board review.
- Report inspection outcomes to maintenance and coordinate resolution of non-compliant units, supplying HPD/NYCHA with required documentation to clear violations.
SECTION 8 ELIGIBILITY & LEASING COORDINATOR
Housing Preservation & Development
NY, NY
10.2021 - 05.2022
- Manage approximately 30 caseloads of PBV-Section 8 priority applicants per month: homeless, elderly and disabled.
- Review and process initial application screening, verification of eligibility is acquired via the welfare management system, Enterprise Income Verification system, NY Sex Offender registry and rent income calculation formulas.
- Track at least 15 Section 8 applications per week ensuring all eligible documents are submitted in a timely manner.
- Communicate all applicant requirement deadlines via Microsoft calendar and excel to division coordinator and director.
RESIDENTIAL REAL ESTATE ADMINISTRATOR
JS Realty
BX, NY
01.2018 - 03.2020
- Conduct client intake and qualification assessment via phone and email.
- Facilitate meetings and organize apartment showings for tenants and homeowners.
- Track and monitor appointment, client and apartment inventory data via zendesk CRM.
- Optimize and process at least 20 applications per month ensuring all eligible documents are reported.
EVENT MANAGER
900 Park Restaurant
BX, NY
01.2016 - 12.2017
- Planned and executed multiple special occasions such as wedding and graduation parties with budgets of over $10,000.
- Hosted parties of over 100 people, ensuring high quality customer satisfaction was met.
- Accommodated training events for the hires ensuring operational readiness.
- Created and tracked inventory progress and supply orders via Microsoft Excel.
Education
BS - ORGANIZATIONAL BEHAVIOR
New York University
NY, NY05-2024
Skills
- Property Management Software
- Zendesk
- Elite Emphasys CRM
- Microsoft Office
- Google Suite
- Adobe Suite
- Section 8 Housing Choice Voucher Trained
- Risk Assessment
Certification
LOW INCOME HOUSING TAX CREDIT COMPLIANCE, 2022, Quadel
Timeline
HOUSING COMPLIANCE ANALYST/PROPERTY ADMINISTRATOR
Housing And Services Inc.
05.2022 - Current
SECTION 8 ELIGIBILITY & LEASING COORDINATOR
Housing Preservation & Development
10.2021 - 05.2022
RESIDENTIAL REAL ESTATE ADMINISTRATOR
JS Realty
01.2018 - 03.2020
EVENT MANAGER
900 Park Restaurant
01.2016 - 12.2017
BS - ORGANIZATIONAL BEHAVIOR
New York University