Results-driven Student Housing Property Management professional with 15+ years of experience in residential operations and high-volume leasing. Expertise in enhancing property performance, revenue management, and resident satisfaction while optimizing operational efficiency. Proven success in developing teams and executing strategic initiatives to drive occupancy and asset value.
Work History
Property Manager, Student Housing
6 Months
Yugo | 02.2026 - Current
Oversaw daily operations of residential properties for student housing, enhancing tenant experience and property management efficiency.
Facilitated timely rent collection by proactively following up with delinquent tenants, ensuring financial stability for properties.
Prepared detailed budgets and financial reports for properties.
Coordinated vendor services for repairs, renovations, and landscaping, maintaining property standards and tenant satisfaction.
Property Manager
1 Year 3 Months
Greystar | 10.2024 - 01.2026
Oversaw daily operations of multiple residential properties, ensuring optimal tenant satisfaction and retention.
Developed and implemented strategic marketing plans to enhance property visibility and occupancy rates.
Managed property budgets, controlling expenses while maximizing profitability through effective financial oversight.
Coordinated maintenance schedules and vendor contracts, improving response times for service requests.,
Managed property operations, ensuring compliance with company policies and regulations.
Property Manager, Student Housing
6 Years 5 Months
Campus Life & Style | 04.2018 - 09.2024
Maximized rental income and minimized expenses through strategic planning and diligent budget control, enhancing overall financial performance.
Developed and executed occupancy plan, achieving and maintaining 98% occupancy rate, contributing to stable revenue.
Evaluated rental pricing strategies and recommended changes to enhance market competitiveness.
Evaluated rental pricing strategies and recommended adjustments to improve market competitiveness, supporting increased tenant interest.
Assistant Property Manager, Student Housing
2 Years 6 Months
EdR | 10.2015 - 04.2018
Trained leasing professionals on regulatory requirements, company policies and office procedures.
Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
Created proposals, lease offers, and documents for incoming and current tenancies.
Created, coordinated and engaged in marketing campaigns.
Resident Service Manager, Student Housing
2 Years 2 Months
EdR | 08.2013 - 10.2015
Managed tenant invoices, balances, and payments for 600 tenants, ensuring timely and accurate processing.
Compiled general ledger entries on short schedule with 100% accuracy.
Completed daily accounting tasks including tracking funds, preparing deposits and reconciling accounts.
Assisted the site manager with court actions for delinquent rents or lease contract violations.
Education
Bachelor Of Arts - Liberal Arts And General Studies
North Carolina A & T State University | Greensboro, NC | 12-2012
Skills
Budgeting and reporting
Customer service
Rent collection
Tenant and eviction laws
Property management software
Market analysis
Rent management
Staff management
Eviction laws
Customer service-focused
Accomplishments
Analyzed financial and operational trends to identify opportunities to improve ROI.
EdR Star Award Recipient.
Supervised team of 12 staff members.
Increased occupancy rates from 85% to 99% in 10 months.
Demonstrated skill and career growth by being promoted 3 times in 5 years.
Timeline
Property Manager, Student Housing
Yugo
02.2026 - CurrentRead More
Property Manager
Greystar
10.2024 - 01.2026Read More
Property Manager, Student Housing
Campus Life & Style
04.2018 - 09.2024Read More
Assistant Property Manager, Student Housing
EdR
10.2015 - 04.2018Read More
Resident Service Manager, Student Housing
EdR
08.2013 - 10.2015Read More
North Carolina A & T State University
Bachelor Of Arts from Liberal Arts And General Studies
Housing Administrator / Property Manager at Presbyterian Villages of Michigan – Brush Park ManorHousing Administrator / Property Manager at Presbyterian Villages of Michigan – Brush Park Manor