KELLY WILDER

Detroit,MI

Summary

Results-driven senior housing and property management professional with 15+ years of experience overseeing HUD, Section 8, LIHTC, and senior independent living communities. Demonstrated expertise in regulatory compliance, financial oversight, staff leadership, and resident relations. Proven ability to stabilize occupancy, enforce lease compliance, manage complex renovations, and lead operations with integrity and accountability.

Overview

years of professional experience

Certification

Work History

Housing Administrator / Property Manager

Presbyterian Villages of Michigan – Brush Park Manor

12.2023 - Current

Oversee full property operations including leasing, compliance, maintenance, budgeting, resident services, and workflow processes.
Utilize OneSite and internal workflow systems to manage leasing activity, annual and interim recertifications, work orders, and reporting.
Ensure compliance with HUD, MSHDA, and organizational policies governing senior housing communities.
Supervise site staff, vendors, and contractors; conduct performance management and staff training.
Manage operating budgets, monitor expenses, and code and process invoices in accordance with internal controls.
Coordinate replacement reserve requests, capital planning, and vendor scopes of work.
Address resident concerns, lease violations, and community issues professionally and promptly while promoting resident stability and satisfaction.
Maximized rental income while minimizing expenses through effective planning and control.

Senior Property Manager

Detroit Housing Commission

10.2019 - 03.2023

Managed daily operations for multiple senior high-rise buildings, 130 townhomes, and 48 scattered-site multifamily units within public housing and Section 8 portfolios.
Conducted income eligibility screening, asset verification, annual and interim recertifications, and manual income calculations in compliance with public housing policy.
Processed HAP vouchers, special claims, and tenant eligibility documentation.
Led leasing, move-outs, evictions, and lease enforcement actions, including issuance of lease violations and Notices to Terminate.
Directed large-scale renovations and emergency and non-emergency maintenance projects.
Prepared weekly and monthly reports on occupancy, delinquency, and recertification status.
Assisted with delinquent rent recovery through collections, payment arrangements, and processing CERA funds during COVID-19.
Utilized Boston Post software for public housing compliance tracking and reporting.
Assessed market data to ascertain prospective development sites.
Communicated effectively with owners, residents, and on-site associates.

Lead Compliance Manager

Premier Property Management

06.2017 - 10.2019

Ensured accurate and timely processing and submission of compliance files in accordance with LIHTC policy.
Maintained applicant and tenant eligibility in compliance with LIHTC, FHA, company, and tenant selection guidelines.
Performed IR and AR processing and supported resident retention strategies aligned with market demand.
Led successful annual internal and external MSHDA compliance file audits.

Property Manager

Preservation Management

01.2013 - 06.2017

Managed all aspects of conventional and market-rate properties utilizing Yardi property management software.
Provided leadership and communication strategy for office administration and building maintenance supervisors.
Reviewed, approved, coded, and processed contractor, utility, and vendor invoices.
Prepared daily, weekly, and monthly financial reports and reconciliations.
Maintained property costs within operating expense guidelines and aggressively pursued delinquent accounts.
Completed final move-out walk-throughs with tenants to identify required repairs.
Followed up on delinquent tenants and coordinated collection procedures.
Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.

Education

Associate of Science - Business Administration And Management

Wayne County Community College

Detroit, MI

06-2026

Skills

Senior Housing Administration
HUD & LIHTC Compliance
Budgeting & Financial Oversight
Staff Leadership
Lease Enforcement
Resident Relations

Vendor & Contract Management
Reporting & Data Analysis
Microsoft Excel & Property Management Systems
Fair housing compliance
Rent collection
Asset management