Angelique Mintz
Washington,DC
Summary
Highly motivated, hardworking individual with integrity, loyalty and experience of 8+ years in property management.Seeking a position in which my acquired skills and knowledge can be used to a mutual advantage. My solid background and experience can be extremely valuable in your endeavors. I desire a position with career growth opportunities.
Experienced Assistant Property Manager adept at supporting property operations to ensure tenant satisfaction and property integrity. Proficient in leasing, maintenance coordination, and vendor management. Strong communicator skilled in fostering positive tenant relationships and maintaining compliance with regulations. Ready to contribute to efficient property management with a focus on excellence and value enhancement.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Assistant Property Manager
SPM Property Management
Washington, DC
08.2020 - Current
- Assist the property manager in overseeing daily operations of residential and commercial properties
- Handle tenant inquiries, complaints, and maintenance requests promptly and professionally
- Conduct regular property inspections to ensure compliance with safety regulations and identify maintenance needs
- Prepare lease agreements, renewals, and move-in/move-out documentation accurately and efficiently
- Manage rent collection process, ensuring timely payments from tenants and addressing any delinquencies
- Maintained accurate records of all financial transactions including rent payments, security deposits, and expenses
- Maintained positive relationships with tenants through effective communication channels including email updates or newsletters regarding property news or upcoming events
- Assist with eviction processes by preparing necessary legal documents and coordinating with attorneys if required
- Respond to emergency situations promptly by coordinating necessary repairs or contacting appropriate authorities when needed
- Coordinate vendor relationships for repairs, maintenance services, landscaping, pest control etc
- Assist in the preparation of annual budgets for each property based on historical data and projected expenses
- Conduct interviews and process all paperwork for Annual recertifications
Leasing Manager
Enterprise Residential, LLC
Washington, DC
06.2015 - 08.2020
- Performed rental property price analysis for new clients using resources and software
- Analyzed leads to determine if they are qualified to be accepted as tenants
- Followed up through signing of lease and collection of the commission check
- Developed leads independently
- Scheduled prospective tenant property visits and showings
- Processed rent payments
- Collected rent on current, and delinquent, accounts
- Managed all leases from potential and existing clients
- Set the appointments, showing apartments, certifying potential residents and maintaining a high percentage of occupancy
Leasing Agent/Receptionist
Washington, DC
02.2010 - 05.2015
- Warmly greeted visitors, prospective renters, and current residents
- Provided potential tenants with brochures, information, and tours of facilities and available units
- Consulted with prospective tenants to identify requirements and budgets, then matches these needs with available properties
- Ensures available and model apartments are fresh and tidy
- Conducted background and credit checks and verifies other references as directed by Leasing Manager
- Prepared leases for Leasing Managers review and approval; obtains signatures from management and tenants
- Coordinates move-in dates, materials, and processes
- Prepares move-in materials
- Created, developed and maintained a wait list as needed
- Toured property daily to ensure it is neat, tidy, attractive, and in good repair
- Managed use of shared facilities such as fitness and recreation areas, laundry facilities, and meeting or gathering spaces
- Assisted with recordkeeping, filing, bookkeeping, and paperwork as required
- Created, develops, and maintains a list of promotions and discounts
- Developed and implements marketing strategies to attract renters
- Performed other related duties as assigned
Education
Associates - Business Administration
University the District of Columbia
Washington, DC06.2016
Skills
- Time Management
- EMR Systems
- Yardi
- Organizational Skills
- Writing Skills
- Microsoft Outlook
- Front Desk
- Microsoft Excel
- Filling
- Data Entry
- Schedule Management
- Organize Appointments
- Word Processing
- Calendar Management
- Databases
- Clerical Experience
- Accounting
- Customer Service
- Property Management
- Property Leasing
- Accounts Payable
- Fair Housing Regulations
- LIHTC
- SharePoint
- Section 8
- Lease up
- Excel
- Marketing
- Microsoft Office
- Receptionist
- Scheduling
- Outlook
- Office Experience
- Administrative Experience
- QuickBooks
- Multi-line Phone Systems
- Inventory
- Order Entry
- Microsoft Word
- Office Skills
- Communication skills
- Microsoft Powerpoint
- Office Manager Experience
- Leadership
- Management
- Sales
- Conflict management
- Microsoft Access
- Interviewing
- Office management
- Supervising experience
- Calendar management
- Google Suite
- IT
- Training & development
- Senior care
- Help desk
- Workday
- Computer skills
- Government IT
- Hospitality
- Tax experience
- Cash handling
- Legal administrative experience
- Relationship building and rapport
- Business processes and procedures
- Property tours and inspections
- Housing regulations
- Telephone and email etiquette
- Lease administration
- Security deposit refunds
- Tenant conflict resolution
- Vacant unit monitoring
- Tenant issue resolution
- Application process proficiency
- Tenant relations
- Lease agreement review
- Payment management
- Legal notice preparation
- Staff management
- Administrative support
- Unit inspection
- Resident retention
- Rent collection
Certification
- Driver's License, Present
- Certified Occupancy Specialist (COS), Present
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Assistant Property Manager
SPM Property Management
08.2020 - Current
Leasing Manager
Enterprise Residential, LLC
06.2015 - 08.2020
Leasing Agent/Receptionist
02.2010 - 05.2015
Associates - Business Administration
University the District of Columbia