
Housing Operations and Program Management professional experienced in overseeing government-funded affordable housing programs and ensuring regulatory compliance. Achieved increased housing placements and improved operational performance through strong partnerships with government agencies, property owners, and community organizations. Focused on delivering comprehensive support across the housing continuum while maintaining a human-centered, trauma-informed approach.
Lead daily operations for government-funded housing programs supporting affordable housing placement, tenant stabilization, compliance, and landlord engagement.
Key Responsibilities:
Key Accomplishments
• Expanded landlord partnerships supporting long-term affordable housing opportunities.
Supported PATH's Residential & Property Supportive Services (RPSS), a multi-year incentive and housing retention program designed to reduce landlord risk while improving tenant stability through intensive supportive services and property partnerships.
Responsibilities:
• Mediated disputes between tenants and landlords to ensure compliance with lease agreements.
Managed housing stabilization services for individuals transitioning from interim housing into Permanent Supportive Housing.
Executed diverse housing stabilization tasks, ensuring effective support for individuals transitioning to permanent housing.
• Coordinating with law enforcement and community partners to resolve complex housing sit
Managed caseload of 50–75 households, facilitating access to stable housing through Rapid Rehousing.
Coordinated landlord engagement and housing placement to secure permanent housing for clients.
• Connected participants with community resources supporting long-term self-sufficiency.
Conducted client intake and comprehensive needs assessments to identify barriers and develop tailored support plans.
Provided case management services within an interim shelter program supporting individuals experiencing homelessness.
• Prepared participants for successful transition into permanent housing.
Housing Operations
Leadership & Operations
Staff & Client Services