Jack Thompson
San Antonio,Texas
Summary
Dynamic Head Coach and Trainer with extensive experience developing programs for ages 7-17. Skilled in adapting coaching styles, identifying weaknesses, and optimizing performance. Proven ability to excel in fast-paced environments, demonstrated by exceptional customer service as a Server. Effective Customer Service Representative with strong problem-solving and communication skills. Accomplished Radio Show Host adept at conducting research, engaging audiences with captivating topics, and delivering compelling content. Strong multitasking abilities, strategic thinking, and leadership skills enhance professional value.
Overview
6
6
years of professional experience
Work History
Head Coach and Trainer
HD Toros AAU Organization
2019.01 - Current
- Developed and implemented weekly practice schedules and training sessions to optimize practice time and player effort
- Coached games during summer sessions, focusing on identifying and improving individual and team weaknesses
- Adapted coaching styles to meet the needs of players aged 7-17, ensuring effective training.
Customer Service Representative
Safelite (Work From Home)
2024.01 - 2024.08
- Collaborated with various insurance companies to provide exceptional customer service
- Gathered and maintained confidential customer information from hundreds of customers a week
- Strong on the fly problem solving and use of empathic and effective communication.
Server
Down on Grayson
2022.01 - 2024.01
- Managed tasks in a fast-paced, high-volume environment to ensure excellent customer service
- Executed effective communication and accountability, ensuring smooth restaurant operations.
Radio Show Host
San Antonio Sports Star
2020.01 - 2023.01
- Conducted thorough research on weekly major storylines, games, and statistics
- Curated and organized engaging weekly show topics
- Delivered captivating and inviting show rundowns to maintain listener engagement.
Guest Contributor
Locked On Spurs Podcast (Produced by KENS 5)
- Featured multiple times, providing expert analysis and insights on San Antonio Spurs-related topics
- Engaged the audience with thoughtful commentary and in-depth discussions on team strategies, player performances, and game outcomes
- Collaborated with the podcast host to create content that resonated with the Spurs fan base, enhancing the show’s reputation as a trusted source for Spurs news and analysis.
Education
Bachelor of Arts - Communications
The University of Texas At San Antonio
San Antonio, TX2025
Associate of Arts - Communications
San Antonio College
San Antonio, TX01.2023
Skills
- Dynamic, articulate, and adaptable in various environments
- Exceptional verbal and written communication skills
- Team-oriented with strong leadership capabilities
- Highly motivated and determined to excel in sports media, broadcasting, and reporting
- Strong research skills
- Creative Collaboration
- Content Curation
- Audience Interaction
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
Timeline
Customer Service Representative
Safelite (Work From Home)
2024.01 - 2024.08
Server
Down on Grayson
2022.01 - 2024.01
Radio Show Host
San Antonio Sports Star
2020.01 - 2023.01
Head Coach and Trainer
HD Toros AAU Organization
2019.01 - Current
Guest Contributor
Locked On Spurs Podcast (Produced by KENS 5)
Bachelor of Arts - Communications
The University of Texas At San Antonio
Associate of Arts - Communications
San Antonio College
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