Jack Wlliams
Syracuse,NY
Summary
Dynamic Shift Leader with a proven track record at Toss and Fire, excelling in quality assurance and customer satisfaction. Skilled in training and executing opening/closing procedures, I consistently receive positive feedback while maintaining high morale among staff. Committed to delivering exceptional service and ensuring compliance with guest expectations.
Overview
6
6
years of professional experience
Work History
Shift Leader
Toss and Fire
Camillus
06.2023 - Current
Start as a pizza maker for the first 2 years. Ensured customers received a quality product from a large menu. Kept high attention to detail. Later worked on truck and catering events including the NYS fair. Last year I became a shift lead. I now execute opening and closing procedures, handle customer issues (have received multiple good reviews by name), and ensure great quality across the board.
Driver/dishwasher
Wildcat Pizza
Camillus
11.2022 - 04.2023
Delivery driver for wildcat pizza. Made sure customers got their orders in a timely manner. Cleaned and ensured all kitchen/ FOH dishes were cleaned and sanitized.
Sales Associate
Byrne Dairy
Camillus, NY
04.2020 - 06.2021
Ran POS systems, stocked, cleaned establishment, dishes, deli line, ice cream, handled customers
Education
High School Diploma -
West Genesee High School
CamillusSkills
- Positive attitude
- Attention to detail
- Training
- Opening/closing procedures
- Quality assurance
- Guest compliance and satisfaction
- Maintaining high moral
- Handling cash
- Completing shift paperwork/inventory logs
Timeline
Shift Leader
Toss and Fire
06.2023 - Current
Driver/dishwasher
Wildcat Pizza
11.2022 - 04.2023
Sales Associate
Byrne Dairy
04.2020 - 06.2021
High School Diploma -
West Genesee High School