Jack Zellner
Carson City,Nevada
Summary
Seeking a challenging position that leverages my extensive military background, leadership skills, and ability to thrive in high-pressure environments. Committed to excellence and ready to contribute to the success of your organization.
United States Marine Corps veteran with 11 years of distinguished service. Skilled in personnel and program management, staff development, and maintaining high levels of composure under stress. Proven expertise in enforcing policies, decision-making, and developing effective communication strategies. Exceptional ability to lead, train, and inspire diverse teams towards achieving organizational goals.
Overview
16
16
years of professional experience
Work History
Various Roles
United States Marine Corps
01.2009 - Current
- Served in several leadership capacities, including Administrative Specialist, Administrative Chief, Manpower Officer, and Recruiter
- Excelled in high-stress environments, ensuring team cohesion and operational success
- Developed and implemented training programs, improving unit efficiency and performance
- Managed personnel records, ensuring compliance with military standards and procedures
- Conducted comprehensive inspections and enforced strict policies and regulations
- Led recruitment efforts and maintained strong community and public relations
Service Advisor
Nissan Carson City
Carson City, NV
11.2022 - 06.2024
- Maintained high customer satisfaction standards to meet or exceed targets.
- Assisted in training new Service Advisors, sharing best practices for effective communication and problem-solving skills.
Service Advisor
Hyundai of Cottonwood
Cottonwood, AZ
11.2021 - 11.2022
- Maintained high customer satisfaction standards to meet or exceed targets.
- Assisted in training new Service Advisors, sharing best practices for effective communication and problem-solving skills.
- Enhanced customer satisfaction by providing timely and accurate service recommendations.
- Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
Education
Skills
- Leadership and Personnel Management
- Effective Communication (Oral and Written)
- Problem Solving and Decision Making
- Policy Enforcement and Compliance
- Data Gathering and Analysis
- Attention to Detail and Process Improvement
- Cultural Awareness and Weapons Handling
Availability
Permanent, Full-Time, Carson City, Nevada
Professionalreferences
Available upon request.
Timeline
Service Advisor
Nissan Carson City
11.2022 - 06.2024
Service Advisor
Hyundai of Cottonwood
11.2021 - 11.2022
Various Roles
United States Marine Corps
01.2009 - Current