Jackeline Castrejon-Mercado
Polkton,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised.
Overview
7
7
years of professional experience
Work History
Animal Shelter Attendant PT
Anson Animal Shelter
Polkton, NC
12.2023 - Current
- Clean kennels, cages, and floors.
- Feed and medicate animals.
- Promoted safe animal handling practices, offering care and enrichment to shelter animals.
- Monitor animals' health.
- Wash and fold laundry.
- Assist customers.
- Participated in adoption events by helping potential adopters select an animal and answering questions about pet care.
Baker/Food Preparation Worker
Golden Corral Buffet and Grill
Monroe, NC
11.2021 - 04.2022
- Mixed ingredients according to recipes to make bread, pastries, and other baked goods.
- Monitored baking process and adjusted oven temperature and item positioning as needed.
- Prepared fruit and vegetables for cooking.
- Cleaned and sanitized work area, equipment, utensils, and dishes.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation using effective interpersonal and people skills.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained a clean and orderly work area.
Warehouse Order Puller
D'Markas, Inc.
Monroe, NC
03.2021 - 10.2021
- Organized and stocked warehouse shelves with inventory.
- Verified the accuracy of order-picking documents against actual items picked.
- Inspected orders for accuracy and completeness prior to shipment.
- Ensured that all materials were safely stored away from hazardous areas.
- Operated forklift equipment in accordance with safety regulations and guidelines.
- Lifted heavy objects up to 50 lbs as needed during daily operations.
- Reported any damaged or missing items to thesupervisor immediately.
- Followed established procedures for proper packaging of products for shipping.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
Animal Shelter Volunteer
Union County Animal Shelter
Monroe, NC
06.2017 - 11.2018
- Provided care for animals by feeding, cleaning cages, walking dogs, and providing companionship.
- Facilitated volunteer orientations to introduce new volunteers to the organization's mission and policies.
- Promoted safe animal handling practices, offering care and enrichment to shelter animals.
Education
High School Diploma -
Anson High School
Wadesboro, NC05-2022
Skills
- Conflict resolution abilities
- Compassion and Empathy
- Adoption events
- Animal Handling
- Compassionate communication
- Critical Thinking
- Adaptability
- Problem-Solving
- Time Management
- Adaptability and Flexibility
Affiliations
- Artistic activities such as painting or graphic design
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Animal Shelter Attendant PT
Anson Animal Shelter
12.2023 - Current
Baker/Food Preparation Worker
Golden Corral Buffet and Grill
11.2021 - 04.2022
Warehouse Order Puller
D'Markas, Inc.
03.2021 - 10.2021
Animal Shelter Volunteer
Union County Animal Shelter
06.2017 - 11.2018
High School Diploma -
Anson High School