Jackeline Figueroa

• Implemented healthcare systems for patient monitoring and quality tracking.
• Translated EHR data patterns into actionable strategies.
• Defined clinical requirements and assisted with testing in product engineering.
• Designed integrated decision support dashboards for business optimization.
• Utilized SQL and Power BI for data visualization to enhance business insight.
• Resolved data integrity issues in integrated database flows.
• Analyzed electronic health records for care improvement and cost reduction.
• Assessed EHR templates to reduce data errors and improve quality.
• Collaborated with subject matter experts to develop clinical system solutions.
• Applied medical knowledge to enhance IT systems and functions.
• Evaluated and optimized clinical software based on user feedback.
• Created Informatics Microsoft SharePoint website for organizing workflow guidance.
• Led, facilitated, and trained focus groups and meetings to address software utilization barriers.

• Conducted annual PCMH accreditation and UDS federal data reporting.
• Supervised and developed QI staff for enhanced performance.
• Provided data insights for improvement strategies.
• Created QI Microsoft SharePoint website for organizing workflow guidance.
• Created Excel reports, graphs, and dashboards as necessary.
• Monitored EMR software integrity and interoperability.
• Ensured third-party reporting vendor interoperability with EMR.
• Implemented workflow redesign and structured data entry for improved care delivery and analysis.
• Conducted quality performance assessments to identify and resolve issues.
• Led committees to develop long-range goals and strategies for network-wide quality/safety improvement.
• Delivered presentations to multi-disciplinary audiences and the Board Committee.

• Maintained accreditation in compliance with Ambulatory Surgical Facility standards.
• Recruited, hired, and trained all staff, providing direct supervision.
• Developed policies and procedures for effective practice management.
• Maintained electronic record management systems to analyze and process data.
• Negotiated with law firms for medical malpractice consulting.
• Responsible for billing, financial statements, and balance collection.
• Scheduled surgeries, managed pre-certifications, and verified insurance coverage.
• Coordinated with inpatient facilities for scheduling and medical clearance.
• Addressed patient concerns and ensured satisfaction.

• Oversaw claims reconciling and electronic claim submittals.
• Reviewed billing problems, researched issues, and resolved concerns.
• Coordinated payment plans and balance payoffs.
• Performed testing for billing modules, enhancing new functionality and process improvements.
• Established and checked coding procedures, monitored reports, and updated internal files.