Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jackeline Katee Garza

Eagle Pass

Summary

Committed and hardworking Food Service Officer with 3 years of experience directing Geo Group Inc. food service. Well-rounded leader with talent for supervising detainees and directing orders. Swift problem solver with quick and effective solutions to wide array of issues.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Food Service Officer

Geo Group Inc
08.2021 - Current
  • As a member of the kitchen staff at a correctional facility, you will play a crucial role in the preparation and distribution of meals to inmates. This position requires strong organizational skills, attention to detail, and the ability to work effectively in a secure and regulated environment.
  • Working in a kitchen at a jail requires adherence to strict security protocols and regulations. Candidates must demonstrate integrity, reliability, and a commitment to maintaining a safe and secure environment at all times.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
  • Set and oversaw weekly and special event menu plans.
  • Facilitated cross-training initiatives among kitchen and front-of-house staff to promote teamwork, improve operational efficiency, and enhance overall customer experience.
  • Enhanced customer satisfaction by providing exceptional food service and maintaining a clean dining environment.
  • Implemented cost-saving measures, reducing waste and lowering overall food costs without sacrificing quality or taste.

Hotel Housekeeper

Microtel Inn & Suites By Wyndham
05.2021 - 08.2021
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Demonstrated commitment to environmental sustainability initiatives within the hotel through responsible use of cleaning products and water-saving techniques.
  • Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
  • Changed bed linens and collected soiled linens for cleaning.
  • Washed and folded towels and linens to properly stock guest rooms.
  • Reduced complaints by promptly addressing housekeeping issues and concerns raised by guests.
  • Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.

Restaurant Waiter

Huddle House Restaurant
05.2019 - 07.2020
  • Answered customers' questions, recommended items, and recorded order information.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Informed customers about daily and seasonal specials.
  • Adhered to company guidelines and safety protocols for proper food handling and presentation.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.

Education

High School Diploma -

Eagle Pass High School
Eagle Pass, TX
06.2020

Skills

  • Strong culinary skills with experience in food preparation and service
  • Ability to work efficiently in a fast-paced and regulated environment
  • Excellent organizational skills with attention to detail
  • Effective communication and teamwork abilities
  • Adaptability to changing situations and schedules
  • Commitment to maintaining a safe and secure work environment
  • Critical Thinking
  • Menu planning and development
  • Team leadership and training
  • Budget management
  • Strong understanding of food safety regulations and sanitation practices
  • Excellent leadership and communication skills
  • Ability to work effectively in a high-pressure environment
  • Proficient in inventory management and procurement processes
  • Knowledge of dietary requirements and meal planning
  • Familiarity with security protocols and emergency response procedures

Certification

ServSafe Food Handler Certification

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Sign language
Limited Working

Timeline

Food Service Officer

Geo Group Inc
08.2021 - Current

Hotel Housekeeper

Microtel Inn & Suites By Wyndham
05.2021 - 08.2021

Restaurant Waiter

Huddle House Restaurant
05.2019 - 07.2020

High School Diploma -

Eagle Pass High School

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Jackeline Katee Garza