Summary
Overview
Work History
Education
Skills
References
Languages
Certification
Timeline
Generic

Jackelyn M. Lainez

Los Angeles,CA

Summary

Dynamic and detail-oriented professional with hands-on phlebotomy experience at Southern California Hospital at Hollywood. Bilingual in English and Spanish, I excel in customer service and blood collection, ensuring accurate specimen processing. Proven ability to manage inventory and collaborate effectively within teams, enhancing operational efficiency and patient care.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Phlebotomist Intern

Southern California Hospital at Hollywood
Los Angeles, CA
10.2024 - 10.2024
  • Collected blood specimens from patients using proper techniques and equipment.
  • Obtained diverse blood samples through venipuncture and capillary puncture, ensuring quality and precision.
  • Prepared and labeled samples for laboratory testing and analysis.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Assisted in processing specimens to support timely and accurate testing results.
  • Followed safety protocols for handling biohazard materials and equipment.
  • Gained practical experience through 40 hours of hands-on phlebotomy training to develop essential skills.
  • Participated in training sessions to enhance phlebotomy skills and knowledge.
  • Coordinated workflow to prioritize stat requests, scheduled appointments, and outpatient needs.
  • Maintained fully-stocked phlebotomy cart, carrier and station.

Sales Associate

Green Jacket Staffing
Los Angeles, CA
10.2018 - 01.2023
  • Worked as a sales associate in a legal medical marijuana dispensary.
  • Assisted customers by accurately answering questions, recommending appropriate products, processing transactions efficiently, and ensuring a positive shopping experience.
  • Served as receptionist, greeting customers and verifying their identification and medical cards., checking in customers and making sure their ID was up to date as well as their medical cards and residency.
  • Maintained cleanliness of store and restocked products on sales floor to enhance customer accessibility and satisfaction.
  • Managed inventory by counting backstock, receiving new shipments, and labeling items with correct UIDs for efficient tracking.

Personal Assistant

Personal Assistant
Pasadena, CA
07.2012 - 10.2014
  • Provided transportation for boss to appointments and events, ensuring punctuality and reliability.
  • Handled bill payments, completed minor sewing tasks, reviewed and organized emails, and answered phone calls to ensure smooth communication.
  • Assisted an English professor and seamstress every other week.
  • Managed weekly budget of $200
  • Robin Lifland (323) 428-5601

Waitress

Déjà Vu Showgirls
Los Angeles, CA
02.2012 - 07.2012
  • Waitressed in an Adult Entertainment club, providing attentive service in a high-energy environment.
  • Served and sold drinks while maintaining cleanliness of tables and stages to enhance customer experience.
  • Managed cash distribution to performers at night’s end, ensuring accurate and timely payouts.
  • Trained in bartending techniques to enhance customer service skills.
  • $8.00/hr + tips.
  • Linsday (213) 213-1112

Education

Associate of Science - Pre-Allied Health

Los Angeles City College
Los Angeles, CA
06.2025

Certificate of Achievement - CSU General Education Breadth -

Los Angeles City College
Los Angeles, CA
06.2025

Certificate of Achievement - Pre-Allied Health -

Los Angeles City College
Los Angeles, CA
06-2025

Associate of Arts - Liberal Arts Natural And Applied Sciences And Math

Los Angeles City College
Los Angeles, CA
06-2025

Associate of Arts - Liberal Arts: Arts And Humanities

Los Angeles City College
Los Angeles, CA
06-2025

Medical Terminology -

Pasadena Community College
Pasadena, CA
12-2024

Phlebotomy course -

El Monte-Rosemead Adult School
Los Angeles, CA
06-2024

GED -

MyGED
Los Angeles, CA
05.2024

Skills

  • Bilingual (English and Spanish)
  • Microsoft Office
  • Excel
  • PowerPoint
  • Cash handling
  • Blood collection
  • Customer service
  • Safety protocols
  • Attention to detail
  • Time management
  • Inventory management
  • Team collaboration

References

  • Thea Lifland Paolino, (323) 428-4340
  • Maria Lainez, (323) 204-5900
  • Jorge Aguilar, (747) 344-9693

Languages

English
Professional
Spanish
Professional

Certification

CPT1 - California Department of PublicHealth

Timeline

Phlebotomist Intern

Southern California Hospital at Hollywood
10.2024 - 10.2024

Sales Associate

Green Jacket Staffing
10.2018 - 01.2023

Personal Assistant

Personal Assistant
07.2012 - 10.2014

Waitress

Déjà Vu Showgirls
02.2012 - 07.2012

Associate of Science - Pre-Allied Health

Los Angeles City College

Certificate of Achievement - CSU General Education Breadth -

Los Angeles City College

Certificate of Achievement - Pre-Allied Health -

Los Angeles City College

Associate of Arts - Liberal Arts Natural And Applied Sciences And Math

Los Angeles City College

Associate of Arts - Liberal Arts: Arts And Humanities

Los Angeles City College

Medical Terminology -

Pasadena Community College

Phlebotomy course -

El Monte-Rosemead Adult School

GED -

MyGED
Jackelyn M. Lainez