Jackelyn Rachel Ramos Hernandez
Tampa
Summary
Healthcare support professional with hands-on experience in patient transport, clinical assistance, and hospital operations. Skilled in patient safety, specimen handling, and supporting medical teams in fast-paced environments. Certified in Phlebotomy and Basic Life Support (BLS). Bilingual in English and Spanish.
Accommodating patient transporter with several years of experience moving patients between rooms, departments and transportation in medical facilities. Coordinates tasks and performs drop off and pick up duties. Comfortable communicating with patients by listening and showing compassion and understanding.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Transporter / Lab Runner / PCT Helper
HCA Endocrine
02.2025 - Current
- Transport patients and support clinical staff
- Assist with patient care and mobility
- Deliver lab specimens and support operations
Bartender (Part-Time)
01.2024 - Current
- Provided customer service and beverage preparation
Patient Transporter
UPR Hospital
02.2024 - 01.2025
- Transport patients for procedures and testing
- Assist with mobility and patient needs
- Follow hospital safety protocols
Stocker / Apparel Associate
Walmart
10.2022 - 08.2024
- Maintained inventory and organized merchandise
- Assisted customers as needed
- Organized backroom inventory for efficient retrieval and stocking processes.
Elderly Server
Aston Gardens
08.2023 - 12.2023
- Provided exceptional customer service in dining areas.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
High School Diploma -
Missionary Christian Academy
Skills
- Patient Transport & Safety
- Specimen Handling & Delivery
- Basic Life Support (BLS)
- Venipuncture Knowledge
- Specimen Collection & Handling
- Infection Control & Safety Procedures
- Customer Service
- Communication (English & Spanish)
Certification
- Phlebotomy Certification
- Basic Life Support (BLS)
Phlebotomy Skills
- Venipuncture Knowledge
- Specimen Collection & Handling
- Patient Identification & Preparation
- Infection Control & Safety Procedures
- Proper Labeling & Transport of Samples
Timeline
Patient Transporter / Lab Runner / PCT Helper
HCA Endocrine
02.2025 - Current
Patient Transporter
UPR Hospital
02.2024 - 01.2025
Bartender (Part-Time)
01.2024 - Current
Elderly Server
Aston Gardens
08.2023 - 12.2023
Stocker / Apparel Associate
Walmart
10.2022 - 08.2024
High School Diploma -
Missionary Christian Academy