Open To Work
Jackelyne Gomez
Summary
Sympathetic Mental Health Tech offering extreme compassion and extensive experience working with mental health intervention. Adept at performing risk assessment, crisis intervention, and psycho-education. Dedicated and energetic with excellent listening skills and establishing therapeutic relationships with patients while helping with daily living.
Overview
6
6
years of professional experience
Work History
Mental Health Technician
Harper center
Tuscaloosa, AL
06.2025 - Current
- Monitored patient behavior and reported changes to nursing staff.
- Assisted with daily living activities and personal hygiene routines.
- Documented patient interactions and observations in electronic health records.
- Collaborated with multidisciplinary teams to develop care plans for patients.
- Maintained a safe and clean environment for patients and staff.
- Provided emotional support and crisis intervention during high-stress situations.
- Ensured safety of all clients through continuous observation and monitoring during shift hours.
- Established trusting relationships with clients by demonstrating empathy and understanding towards them.
- Provided excellent service to patients through personable communication.
- Monitored patient behaviors and reported significant changes to supervising mental health professionals.
Server/Restaurant Hostess
Los Tarascos
Tuscaloosa, AL
08.2020 - 04.2025
- Provided exceptional customer service to enhance dining experiences.
- Managed table assignments and ensured timely service delivery.
- Collaborated with kitchen staff to facilitate smooth order preparation.
- Assisted in training new servers on menu items and service standards.
- Handled customer inquiries and resolved issues promptly and professionally.
- Processed payments accurately using point-of-sale systems.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Checked food before serving it to customers.
- Greeted guests and provided menus.
Education
Holt High School
Tuscaloosa, ALSkills
- Patient monitoring
- Care plan development
- Customer service
- Time management
- Communication skills
- Problem solving
- Relationship building
- Flexibility
Languages
Spanish
Professional
Work Preference
Job Search Status
Open to workWork Type
Part TimeLocation Preference
On-SiteHybridRemoteSalary Range
$45000/yr - $200000/yrTimeline
Mental Health Technician
Harper center
06.2025 - Current
Server/Restaurant Hostess
Los Tarascos
08.2020 - 04.2025
Holt High School