Jackelynn Johnson
Palmetto,FL
Summary
Experienced with patient care coordination and case management. Utilizes communication and organizational skills to ensure comprehensive care plans. Track record of patient advocacy and efficient resource utilization.
Overview
5
5
years of professional experience
Work History
RN Case Manager
Physicians Regional Medical Center
10.2024 - 03.2025
- Coordinated patient care plans, ensuring alignment with clinical guidelines and individual needs.
- Conducted comprehensive assessments to identify patient needs and develop tailored interventions.
- Collaborated with multidisciplinary teams to optimize care delivery and enhance patient outcomes.
- Educated patients and families on health management strategies, fostering understanding and compliance.
- Implemented quality improvement initiatives that streamlined workflow processes within case management operations.
- Leveraged electronic health record systems to document interventions, track outcomes, and maintain accurate records.
Temporary Covid Support Nurse
International SOS
01.2022 - 02.2022
- Delivered virtual COVID support services to a select group of high profile clients.
- Educated clients on quarantine/isolation procedures.
- Tracked patient progress throughout the quarantine time period and conducted tracing for those who have been in close contact with others.
- Completed accurate documentation in a proprietary case management system.
Travel Nurse, Psychiatric Assessment Services Unit
Vanderbilt University Medical Center
08.2021 - 10.2021
- Obtained case history and gathered triage information to determine appropriate avenue for care.
- Relayed triage information and facilitated communication between provider and patient concerning patient disposition.
- Assisted in management of patient utilization of health care system and provided patient education relative to health care needs, use of community resources and responsibilities of membership in managed care.
- Collaborated with interdisciplinary teams to develop comprehensive patient care strategies for diverse populations.
- Administered medications and treatments in accordance with established protocols and patient care plans.
Registered Behavioral Health Nurse
Cumberland Hall Hospital
02.2021 - 08.2021
- Completed pre-admission screenings and physical and mental health assessments for psychiatric patients
- Documented patients' medical and psychological histories, physical assessment results, diagnoses, treatment plans, prescriptions, or outcomes.
- Educated patients and family members about mental health and medical conditions, preventive health measures, medications, or treatment plans.
- Collaborated with interdisciplinary team members to develop, implement, or evaluate treatment plans.
Registered Nurse, Crisis Stabilization Unit
ST. Francis Emory Healthcare, The Bradley Center
02.2020 - 01.2021
- Assessed and evaluated mental health needs, working with multidisciplinary team to initiate, manage and modify individualized care plans.
- Administered medication and monitored patient responses, ensuring adherence to treatment protocols.
- Addressing disruptions inpatient care, including delays in discharge, postponed procedures, and discharge equipment unavailability.
- Quickly responding to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and deescalate situations.
Education
Bachelor of Science - Nursing
Jacksonville University
Jacksonville, FL08.2019
Bachelor of Science - Psychology
Florida State University
Tallahassee, FL12.2017
Skills
- Chronic disease management
- HIPAA compliance
- Discharge planning
- Multidisciplinary approach
Languages
Spanish
Professional Working
Timeline
RN Case Manager
Physicians Regional Medical Center
10.2024 - 03.2025
Temporary Covid Support Nurse
International SOS
01.2022 - 02.2022
Travel Nurse, Psychiatric Assessment Services Unit
Vanderbilt University Medical Center
08.2021 - 10.2021
Registered Behavioral Health Nurse
Cumberland Hall Hospital
02.2021 - 08.2021
Registered Nurse, Crisis Stabilization Unit
ST. Francis Emory Healthcare, The Bradley Center
02.2020 - 01.2021
Bachelor of Science - Psychology
Florida State University
Bachelor of Science - Nursing
Jacksonville University