Jack Freeman
Woodstock,IL
Summary
Dedicated team member with a strong background in customer service, cash handling, and problem-solving. Proven ability to enhance customer experiences through effective communication and collaboration.
Overview
4
4
years of professional experience
Work History
Team Member
Classic Cinemas
Woodstock, IL
11.2022 - Current
- Manged cash operations by selling tickets and concessions
- Handled and prepped food products
- Effectively communicated and collaborated with others during peak hours
- Kept theaters clean to enhance customer experience
- Monitored inventory and stocked when necessary
- Trained new team members
- Preformed routine maintenance on machinery
- Fielded customer complaints efficiently both in person and over the phone
Head Barback
DC Cobbs
Woodstock, IL
09.2023 - 07.2024
- Collaborated with bartenders to streamline drink preparation processes and improve service speed.
- Followed cleaning schedules to maintain cleanliness and organization in bar areas.
- Effectively communicated with bartenders and management to address any issues or concerns promptly, fostering an environment of teamwork and cooperation.
- Demonstrated excellent multitasking abilities, balancing multiple responsibilities simultaneously while maintaining attention to detail in a fast-paced setting.
- Managed ice supply by consistently monitoring levels during peak hours and refilling as necessary to maintain optimal service speed.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Replaced empty kegs and soda syrups.
- Delivered food to customers at bar and tables.
Team Member
Dairy Queen
Woodstock, IL
03.2022 - 04.2023
- Prepared and handled food products
- Managed Cash operations
- Effectively communicated with others to fulfill orders quickly
- Monitored inventory and restocked as needed
- Kept working area clean
- Preformed routine maintenance on machinery
- Fielded customer inquires over the phone
Education
High School Diploma -
Woodstock North High School
Woodstock, ILAssociate of Arts -
McHenry County College
Crystal Lake, IL05-2026
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Clear communication
- Following instructions
- Cash handling
- Cleaning
- Computer skills
- Heavy lifting
- Creativity and innovation
- Organizing work stations
- Product knowledge
- Training and mentoring
- Complaint resolution
- Equipment operation
- Equipment maintenance
- Calculations and measurements
- Proficient in Excel
Timeline
Head Barback
DC Cobbs
09.2023 - 07.2024
Team Member
Classic Cinemas
11.2022 - Current
Team Member
Dairy Queen
03.2022 - 04.2023
High School Diploma -
Woodstock North High School
Associate of Arts -
McHenry County College