Jacki Layton
Vail,Arizona
Summary
Certified Clinical Medical Assistant with hands-on experience in patient care, medical procedures, and healthcare administration. Displays strong clinical skills in assessing vital signs, performing lab procedures, managing records, and providing quality patient service. Proven ability to manage multiple tasks and remain calm under pressure while showcasing excellent interpersonal communication skills. Consistently recognized for maintaining positive relationships with patients, medical professionals, insurance companies and regulatory agencies.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant/Phlebotomist
CODAC Health, Recovery & Wellness
02.2023 - Current
- Assists in development, implementation and revision of integrated service plans; assures that services provided are specified in the integrated service plan and monitors progress toward treatment goals
- Administer injections, complete blood draws, triage/assess patients, record vitals, and administer medications as directed by the physicians
- Prepare patients for examinations and assist healthcare providers during procedures
- Maintain accurate and confidential patient records, including updates on treatment plans and progress notes
- Schedule appointments and manage clinic’s calendar
- Handle billing, insurance claims and submitting prior authorizations as required
ACT Team Program Assistance
Community Partners Integrated Healthcare
06.2022 - 10.2022
- Managed change in integrated health care delivery systems, such as work restructuring, technological innovations and shifts in focus of care
- Implemented and administered programs and services in health care and medical facility, including personnel administration, training and coordination of medical, nursing and physical plant staff
- Conducted recruitment, hiring and training of personnel
Case Manager Coordinator
Community Partners Integrated Health
01.2022 - 06.2022
- Met health and human services needs using various implementation and evaluation techniques
- Troubleshot problems with operational and clinical procedures, improving patient outcomes
- Utilized motivational interviewing skills for patient engagement in case management plan of care
- Met directly with patient to assess needs and develop individualized continuing care plan in collaboration with physician
- Documented patient progress to maintain record of case activity and generate statistical reports
- Helped patients reach plan of care goals through case reviews
- Developed and maintained partnerships with local organizations for supportive services opportunities
Medical Assistant
TLC Home Health Inc.
Safford, AZ
12.2019 - 01.2022
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Participated in team meetings with other healthcare professionals regarding client's individualized plan of care.
- Administered medications according to physician orders and monitored side effects.
- Tracked and reported clients' progress based on observations and conversations.
- Administered prescribed medications under direction from physician.
- Monitored fluid intake and output levels for accuracy reporting purposes.
Disaster Case Manager
Endeavor/FEMA
01.2017 - 11.2019
- Developed and performed tests and evaluations of emergency management plans in accordance with state and federal regulations
- Consulted with officials of local and area governments, schools, hospitals and other institutions to determine needs and capabilities in event of natural disaster and other emergency
- Prepared plans that outlined operating procedures to be used in response to disasters and emergencies, such as hurricanes, nuclear accidents and terrorist attacks and in recovery from these events
- Provided communities with assistance in applying for federal funding for emergency management facilities, radiological instrumentation and other related items
- Applied for federal funding for emergency-management-related needs and administer and reported on progress of such grants
Board Certified Behavior Analyst
Southeastern Arizona Behavioral Health Services
03.2015 - 12.2017
- Explored and discussed progress toward goals to assist clients
- Guided clients in developing skills or strategies to help overcome dependencies
- Collaborated with team to coordinate member care and develop treatment plans
- Responded to crisis situations to handle severe mental health and behavioral issues
- Conducted family and individual therapy sessions to improve family and adolescent functioning
- Maintained confidentiality of records relating to clients' treatment
- Counseled clients or patients to adjust to life and make positive changes
Certified Clinical Medical Assistant
Gregg P. Standage MD, Internal Medicine of Safford
Safford, AZ
01.2010 - 02.2015
- Called and faxed pharmacies to submit prescriptions and refills.
- Prepared and administered medications to alleviate patient symptoms.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
Education
Associate of Applied Science - Medical Science
Eastern Arizona College
Thatcher, AZSkills
- Injection administration
- Blood draw
- Patient assessment
- Electronic health records
- Medical billing
- Appointment scheduling
- Patient care
- Team collaboration
Certification
- Certified Clinical Medical Assistant
- Emergency Medical Technician
- Behavioral Health Technician
- Phlebotomist
- CPR/BLS Certified
Awards
Golden Key National Honor Society
Skills
- Patient-focused care
Timeline
Certified Medical Assistant/Phlebotomist
CODAC Health, Recovery & Wellness
02.2023 - Current
ACT Team Program Assistance
Community Partners Integrated Healthcare
06.2022 - 10.2022
Case Manager Coordinator
Community Partners Integrated Health
01.2022 - 06.2022
Medical Assistant
TLC Home Health Inc.
12.2019 - 01.2022
Disaster Case Manager
Endeavor/FEMA
01.2017 - 11.2019
Board Certified Behavior Analyst
Southeastern Arizona Behavioral Health Services
03.2015 - 12.2017
Certified Clinical Medical Assistant
Gregg P. Standage MD, Internal Medicine of Safford
01.2010 - 02.2015
Associate of Applied Science - Medical Science
Eastern Arizona College
Similar Profiles
Claudia San JuanClaudia San Juan
Director of Informatics at CODAC Health, Recovery And WellnessDirector of Informatics at CODAC Health, Recovery And Wellness
Yvonne GomezYvonne Gomez
Site Assessor, Case Manager at CODAC Health, Recovery & WellnessSite Assessor, Case Manager at CODAC Health, Recovery & Wellness
Jacki LaytonJacki Layton
Certified Medical Assistant/Phlebotomist at CODAC Health, Recovery & WellnessCertified Medical Assistant/Phlebotomist at CODAC Health, Recovery & Wellness