Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented.
Overview
11
11
years of professional experience
Work History
Phlebotomist /Certified Medical Assistant
Galen Healthcare
10.2023 - Current
Enhanced patient experience through compassionate care and communication during blood draw procedures.
Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
Certified Medical Assistant
Henry Ford Allegiance Health
07.2013 - Current
Documented vital signs and health history for patients in clinic and hospital environments.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Called and faxed pharmacies to submit prescriptions and refills.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Taught patients about medications, procedures, and care plan instructions.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Verified patient insurance coverage and collected required co-payments.
Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.