Jacki Richardson
Summary
Enthusiastic Direct care professional experienced in front-of-house operations. Flexes easily between different positions and serves customers with positive, upbeat style. Maintains clean and safe workspace. Resourceful with problem solving.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
Work History
Direct Support Professional
Benchmark Human Services
Cincinnati
07.2019 - Current
- Assisted individuals with daily living activities and personal care.
- Developed and implemented personalized care plans for clients.
- Coordinated recreational activities to promote social engagement.
- Maintained a safe and clean environment for clients at all times.
- Trained new staff on best practices in direct support services.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
Volunteer Camp Host
Assateague Island State Park
Berlin
07.2018 - 07.2024
- Managed campsite operations and maintained cleanliness throughout facilities.
- Assisted visitors with campsite reservations and provided local area information.
- Enforced park rules and regulations to ensure guest safety and enjoyment.
- Collaborated with park staff to address maintenance issues and improve services.
- Provided excellent customer service while resolving visitor inquiries and concerns.
Front of House Employee
Golden Corral Buffet and Grill
Richmond
12.2016 - 05.2019
- Greeted and welcomed guests at entrance with friendly demeanor.
- Assisted in maintaining cleanliness and organization of dining area.
- Monitored buffet area for freshness and replenished items as needed.
- Collaborated with team members to ensure smooth service during peak hours.
- Trained new staff on front of house procedures and customer service standards.
Education
Esthetician
Aveda Institute
Cincinnati , OH 10.2019 - 08.2020
Faith Christian
Connersville, INSkills
- Activity coordination
- Safety compliance
- Crisis intervention
- Team collaboration
- Record keeping
- Conflict resolution
- Relationship building
References
References available upon request.
Timeline
Esthetician
Aveda Institute
10.2019 - 08.2020
Direct Support Professional
Benchmark Human Services
07.2019 - Current
Volunteer Camp Host
Assateague Island State Park
07.2018 - 07.2024
Front of House Employee
Golden Corral Buffet and Grill
12.2016 - 05.2019
Faith Christian