Jackie Ansbach
Grand Island,NE
Summary
Motivated professional with comprehensive knowledge in team leadership, project management, and operational procedures. Strong ability to lead diverse teams, handle multiple tasks simultaneously, and deliver high-quality customer service. Successful track record of improving efficiency, increasing productivity, and driving customer satisfaction in previous roles. Possess strong interpersonal skills, problem-solving abilities, and decision-making prowess that drive business success.
Overview
23
23
years of professional experience
1999
1999
years of post-secondary education
Work History
Logistics Technician
Green Plains
Wood River, Nebraska
04.2024 - Current
- Assisted in loading and unloading trucks to streamline transportation processes.
- Maintained cleanliness and organization of storage areas for optimal workflow.
- Inspected cargo prior to loading onto trucks or other modes of transport.
- Ensured compliance with company policies and procedures relating to safety regulations and quality control measures.
- Executed daily tasks related to the transportation of goods from one location to another.
- Assisted in the development of logistics strategies to support business growth and expansion.
- Directed team activities by establishing task priorities and providing guidance.
Lead Pharmacy Technician
Hy-Vee
Council Bluffs, Iowa
03.2017 - 03.2024
- Assisted pharmacists in preparing and dispensing medications to patients.
- Maintained accurate inventory of pharmaceuticals and supplies within the pharmacy.
- Organized prescription orders and ensured timely delivery to healthcare providers.
- Processed prescription claims through pharmacy management software efficiently.
- Trained new pharmacy staff on operational procedures and best practices effectively.
- Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
- Managed day-to-day operations of the pharmacy department including staffing schedules.
- Oversaw inventory management processes such as ordering, stocking, tracking expiration dates.
- Provided customer service to patients by answering questions related to prescriptions, insurance coverage.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
Assistant Manager
Hy-Vee
Council Bluffs, Iowa
04.2012 - 03.2017
- Supported team in daily operations and customer service initiatives.
- Trained new employees on store policies and operational procedures.
- Coordinated inventory management and restocking processes effectively.
- Assisted in scheduling staff shifts to ensure adequate coverage.
- Monitored employee attendance records, timekeeping, and payroll information.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Interviewed prospective employees and provided input to HR on hiring decisions.
Assistant Manager
Wal-Mart Supercenter
Nebraska City, Nebraska
02.2003 - 11.2011
- Supported team in daily operations and customer service initiatives.
- Trained new employees on store policies and operational procedures.
- Coordinated inventory management and restocking processes effectively.
- Resolved customer issues by providing timely and effective solutions.
- Assisted in scheduling staff shifts to ensure adequate coverage.
- Implemented store promotions and merchandising strategies consistently.
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
Bradshaw High School
Bradshaw, NESkills
- Inventory management
- Customer relationship management
- Team leadership
- Effective communication
- Time management
- Quality assurance and control
- Staff development
- Problem-solving skills
References
References available upon request.
Timeline
Logistics Technician
Green Plains
04.2024 - Current
Lead Pharmacy Technician
Hy-Vee
03.2017 - 03.2024
Assistant Manager
Hy-Vee
04.2012 - 03.2017
Assistant Manager
Wal-Mart Supercenter
02.2003 - 11.2011
Bradshaw High School