Jackie Berger
Project Manager
Austin,TX
Summary
Determined Project Manager adept at assigning tasks to team members based on individual strengths. Communicated with key project stakeholders to ascertain project requirements.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Project Manager
Bob's Containers
01.2023 - Current
- Improved project efficiency by streamlining communication between team members and stakeholders.
- Managed construction projects from inception to completion, ensuring timely delivery and budget adherence.
- Ensured safety compliance by conducting regular site inspections and implementing necessary corrective actions.
- Developed comprehensive project schedules, resulting in timely completions and minimal delays.
- Implemented quality control measures to maintain high standards of workmanship throughout all projects.
- Reduced overall project costs through value engineering initiatives and strategic planning efforts.
- Evaluated subcontractor performance regularly, ensuring high-quality work was consistently delivered on time and within budget constraints.
- Directed day-to-day operational aspects of project and scope and monitored progress of construction activities.
- Put together estimates, specifications and other project documents.
Customer Success Manager
Bob's Containers
08.2022 - 01.2023
- Enhanced customer satisfaction by proactively addressing concerns and providing tailored solutions.
- Streamlined customer onboarding process for accelerated product adoption and increased retention rates.
- Identified upsell opportunities through frequent account reviews, contributing to increased revenue generation.
- Analyzed customer feedback to identify areas for improvement, leading to enhanced product offerings.
- Coordinated with internal teams to provide prompt support and address client needs efficiently.
- Conducted regular account reviews to assess progress and strategize future growth opportunities for clients.
Car Technician
Groovy Auto
09.2021 - 05.2022
- Improved vehicle performance by conducting thorough diagnostics and implementing necessary repairs.
- Enhanced customer satisfaction by providing timely and accurate maintenance services for their vehicles.
- Reduced repair time by efficiently identifying and addressing mechanical issues using advanced diagnostic tools.
- Increased shop efficiency with proper organization and prioritization of daily tasks and responsibilities.
Education
No Degree - Special Education
Alvin Community College
Alvin, TXCAPM - Project Managment
PMI Insititute | CAPM Course
01.2024 - Current
Skills
- Strategic Planning
- Risk Management
- Cost Control
- Project Tracking
- Data Analysis
- Procedure Development
- Schedule Management
- Document Management
- Forecasting
- Budget Preparation
- Project Scope Analysis
- Startup Turnaround Strategies
Certification
- UDEMY Training - Project Management
- UDEMY Training - CAPM Test Prep
- LINKED In Training - Leveraging Generative AI for Project Management
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved Customer Satisfaction increase by introducing Lessons Learned Documents for each product review.
- Saved the company 15,000 over 2 years by implementing a successful productivity improvement plan. ( deciding what products work best / fit us best / applicable to user stories.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Stock Options / Equity / Profit SharingWork from home optionWork-life balanceCompany CultureCareer advancementTimeline
CAPM - Project Managment
PMI Insititute | CAPM Course
01.2024 - Current
Project Manager
Bob's Containers
01.2023 - Current
Customer Success Manager
Bob's Containers
08.2022 - 01.2023
Car Technician
Groovy Auto
09.2021 - 05.2022
No Degree - Special Education
Alvin Community College
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