Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
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Jackie Clemens

Stoughton,United States

Work Preference

Work Type

Part TimeFull Time

Location Preference

On-SiteRemote

Important To Me

Work-life balanceFlexible work hoursHealthcare benefitsWork from home optionPaid time offPaid sick leave401k matchCareer advancementPersonal development programs4-day work week

Summary

Dedicated and compassionate Medical Assistant offering 20+ years of experience in direct patient care. Committed to obtaining highest level of patient confidentiality and satisfaction. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Overview

31
31
years of professional experience

Work History

Certified Medical Assistant

SSM Health Dean Medical Group
Madison, WI
08.1998 - 05.2021
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Scheduled appointments for patients via phone and in person.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Conducted insurance verification and pre-certification and pre-authorization functions.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
  • Documented notes during patient visits.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.

Cashier

Woodmans East
Madison Heights, WI
02.1996 - 07.1998
  • Collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Factory Worker

Stoughton Trailers, Inc.
Stoughton, WI
08.1990 - 01.1996
  • Assembled Semi Trailer walls, loaded them on a conveyor belt to be sent down the assembly line.
  • Helped out other team members when they were short of help.
  • Loaded and unloaded materials onto or from pallets , trays, racks and shelves by hand.
  • Kept worksites organized, clean and free of safety hazards.
  • Repaired and calibrated equipment and machinery to maintain functionality.

Education

Certification of Medical Assistant - Healthcare

Madison Area Technical College
Madison
05.1998

Skills

  • Knowledge of Medical terminology
  • Valid WI driver's license
  • Inventory and supply management
  • Clinical applications
  • HIPAA compliance
  • Patient scheduling
  • Specimens collection and processing
  • Proper sterilization techniques
  • Concise Charting
  • Reliable transportation
  • Team Player
  • Strong Work Ethic
  • Punctual and Reliable

Certification

  • CMA - Certified Medical Assistant

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama

Timeline

Certified Medical Assistant

SSM Health Dean Medical Group
08.1998 - 05.2021

Cashier

Woodmans East
02.1996 - 07.1998

Factory Worker

Stoughton Trailers, Inc.
08.1990 - 01.1996

Certification of Medical Assistant - Healthcare

Madison Area Technical College

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