Jackie Frederick
Laramie,WY
Summary
Third generation cosmetologist. Creative with distinguished history of customer satisfaction and success. Proven to maintain relationships with clients and keep clean and organized workspaces. Dedicated to fantastic customer service and equipment maintenance.
Overview
10
10
years of professional experience
Work History
Hair Stylist/Barber
Keep It Cut
04.2023 - 10.2023
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Hair Stylist
Great Clips
12.2014 - 08.2023
- Increased salon revenue by upselling products and additional treatments during appointments.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
Hair Stylist
Sante Fe
09.2013 - 12.2014
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Recorded notes for future reference about customer preferences and services delivered.
- Answered phone calls and emails to schedule client appointments.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Education
Associate of Arts -
Maricopa Community Colleges - Glendale Community College
Glendale, AZ11.2019
Cosmetology Degree - Cosmetology
Empire Beauty School - Glendale
Glendale, AZ09.2013
High School Diploma -
Deer Valley High School
Glendale, AZ03.2011
Skills
- Braids
- Fades/Haircutting
- Lightening services
- Lash and Eyebrow Maintenance
- Trend tracking
- Product recommendation
- Teamwork and Collaboration
- Customer Consultation
- Adaptability
- Sanitation Practices
Timeline
Hair Stylist/Barber
Keep It Cut
04.2023 - 10.2023
Hair Stylist
Great Clips
12.2014 - 08.2023
Hair Stylist
Sante Fe
09.2013 - 12.2014
Associate of Arts -
Maricopa Community Colleges - Glendale Community College
Cosmetology Degree - Cosmetology
Empire Beauty School - Glendale
High School Diploma -
Deer Valley High School