JACKIE GAGNON
US Army Recruiting Command
WHEAT RIDGE,CO
20
years of professional experience
Administrative Coordinator for supporting secure personnel records, accurate data collection, and regulatory compliance in a military recruiting environment. Manages confidential files for 45 Soldiers, maintains suspense files, and improves file access through document management systems, while monitoring security protocol compliance using the medical protection system. Also organizes training sessions and team-building activities that support workplace coordination and staff development.
Work History
DOD Contractor General Clerk III
13 Years- Coordinated secure management of confidential personnel records for 45 Soldiers in line with established policies.
- Improved 45 records weekly by organizing files in the document management system for faster access.
- Maintained accurate data collection while following regulatory guidelines and internal handling procedures.
- Organized training sessions through a digital platform to support employee skill development and participation.
- Strengthened workplace collaboration through team-building initiatives that supported a more connected staff environment.
- Monitored security protocol compliance using the medical protection system to support safer records handling.
- Maintained suspense files to keep critical information organized, current, and readily available for follow-up.
Tenant Services Coordinator
7 Years- Served as primary liaison for tenants and vendors supporting maintenance needs across an office park with over 130 tenants.
- Organized team-building initiatives and corporate events for 30 to 1500 participants across varied audience sizes.
- Managed daily operations while coordinating internal and external communications to keep requests moving efficiently.
- Streamlined contractor scheduling for maintenance requests, improving service delivery and response coordination.
- Resolved tenant and vendor inquiries through active listening and clear follow-through.
- Addressed tenant complaints promptly to support satisfaction and steady service quality.
- Maintained building security by managing keys and access cards with consistent attention to detail.
Education
Associate's Degree - Business Management
Skills
File management
Calendar management
Document control
Data entry
Medical protection system
Compliance oversight
Sensitive data handling
Records retention
Audit preparation
Microsoft 365 and Google Suite applications
Analytical reasoning
Meeting coordination
Vendor coordination
Confidential information handling
Contact
http://www.linkedin.com/pub/jackie-gagnon/54/157/b17
Ongoing Educational & Professional Development
Advance courses in computer programs/software, networking strategies, and professional development seminars for Business Administration.
Timeline
DOD Contractor General Clerk III
US Army Recruiting Command
01.2013 - 01.2026Read More
Tenant Services Coordinator
The Pyne Companies of Colorado, LLC
01.2006 - 01.2013Read More
Red Rocks Community College
Associate's Degree from Business Management
Read More