jackie hyland
Local Manager
Carver,MA
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
27
27
years of professional experience
Work History
Locla Manager-Network Operations
Verizon
07.1998 - Current
- Assisted in coordinating daily operations to ensure efficiency and effectiveness.
- Supported team in managing schedules and workflow processes for timely project completion.
- Contributed to maintaining inventory accuracy through regular audits and updates.
- Collaborated with colleagues to streamline communication and improve task execution.
- Participated in training sessions to enhance knowledge of tools and best practices.
- Gained experience in problem-solving by addressing routine operational challenges.
- Engaged in performance reviews to identify opportunities for process improvements.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved marketing to attract new customers and promote business.
Education
Associate of Science - Business Administration And Management
Eastern Nazarene
Quincy05-2006
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Task delegation
- Documentation and reporting
- Relationship building
- Shift scheduling
- Workforce management
- Employee onboarding
- Coaching and mentoring
Timeline
Locla Manager-Network Operations
Verizon
07.1998 - Current
Associate of Science - Business Administration And Management
Eastern Nazarene
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