Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Jackie Johnson

Telecom
Denton,TX

Summary

Hardworking Project Manager with 20 years of experience in Telecom industry and proven leadership skills. Known for extensive knowledge of OSHA guidelines and wholehearted commitment to employee and personal safety. Successful at completing projects on-time and under budget without sacrificing quality.

Overview

35
35
years of professional experience

Work History

Network Project Manager

Verizon , Business
07.2021 - Current
  • • Analysis of CCRs for scope of job and nature of work.
    • Issuing Requests for Quote to Vendors for Engineering and Installation services.
    • Reviewing and properly ordering major material as required to fulfill the scope of the
    CCR/NFID.
    • Monitor, Manage, Supplement if required, and Close NSAP Financial Projects.
    • Work closely with Field Engineers, Network Installation, Purchasing, and Vendors to
    ensure all equipment is properly ordered.
    • Monitor TEOs for Invoice issues and payment disputes.
    • Review and process Change Orders as required.
    • Track Material for various jobs as needed.
  • Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
  • Demonstrated familiarity with latest hardware, software and networking technology.

Construction Supervisor

Altice USA
10.2018 - 07.2021
  • Supervised field crews to maximize quality and work efficiency.
  • Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
  • Delivered reports to construction manager to detail project updates and likely completion dates, noting delays and causes.
  • Complied with safety protocols and enforced proper equipment and material usage.
  • Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
  • Oversaw daily operations at site, keeping team production moving at optimal pace.
  • Supported construction and extraction workers to facilitate timely completion of projects.

Technical Operations Supervisor

Grande Communications
07.2017 - 09.2018
  • Maintained compliance with all safety requirements.
  • Scheduled and oversaw preventive care strategies for all technical resources.
  • Wrote and submitted reports covering different operational areas.
  • Supervised more than 10 employees and monitored work performance.
  • Oversaw scheduling and use of facilities used by engineers and producers to complete technical assignments.
  • Monitored daily operations for efficiency and maintenance issues.
  • • Responsible for supervising Enterprise Tech and BCT Techs (6 Techs) Resident and Commercial enterprise installations and test, turn-up, of all central office equipment• Coordinates with BB Engineering to assure all required network installation material is ordered / delivered to meet project due date.• Responsible for overseeing field trouble resolution on all devices within the Enterprise

Fiber Engineer

Zayo Group, Acquires AboveNet
08.2007 - 07.2016
  • Design routes for fiber-based services including Point to point, Ring, and path diverse routing
  • • Researches existing databases, files, and records for purposes of network design, optimization and relocation of fiber facilities
  • • Design fiber infrastructure from SFP to SFP to efficiently deploy customer networks over existing and new fiber networks Provide technical assistance and Project Management during network turn up. Create and maintain splicing documentation. Analysis OTDR test data for network approvals and customer sign off
  • Ensures fiber optic database is current and accurate by inputting data regarding location of fibers and fiber enclosures into the data management system
  • • Ensures inventory of fiber circuits is accurate by inputting data into inventory management data base and maintaining information as changes occur
  • • Establishes and maintains effective communications
  • Read blueprints and schematics to correctly place equipment.
  • Worked closely with network administrators and server engineers to deliver quality service.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.

Technical Services Supervisor

Time Warner Cable
09.1988 - 06.2006
  • Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision.
  • Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
  • Oversaw development and implementation of improvements to support and network operations.
  • Played key role in on-going network design, reevaluation and optimization to keep pace with company growth.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Excellent communication skills, both verbal and written.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Developed and maintained courteous and effective working relationships.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Cultivated interpersonal skills by building positive relationships with others.

Education

Associate Degree - Electronic Engineering

Southern Institute of Business Technology
Richardson, TX
09.1988

Skills

  • Risk Management
  • Project Management
  • Inventory Control
  • Work Flow Planning
  • Vendor Sourcing
  • Commercial Construction
  • Permit Processing
  • Budget Control
  • Systems Installation, Configuration, and Upgrading
  • Quality Assurance
  • Database Reporting
  • Engineering Design
  • Invoice Examination
  • G Suite
  • Kickoff Meetings
  • Shift Coverage
  • Technical Troubleshooting
  • Site Surveys
  • Equipment Transportation
  • Documentation

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt

Timeline

Network Project Manager

Verizon , Business
07.2021 - Current

Construction Supervisor

Altice USA
10.2018 - 07.2021

Technical Operations Supervisor

Grande Communications
07.2017 - 09.2018

Fiber Engineer

Zayo Group, Acquires AboveNet
08.2007 - 07.2016

Technical Services Supervisor

Time Warner Cable
09.1988 - 06.2006

Associate Degree - Electronic Engineering

Southern Institute of Business Technology

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Jackie Johnson Telecom