Jackie Leuer
Minnesota City,MN
Summary
Dynamic Culinary Director with extensive experience at Lyngblomsten,excelling in kitchen operations and team leadership. Proven track record in menu development and event planning, enhancing customer satisfaction through innovative culinary techniques. Passionate about maintaining high sanitation standards while training staff to deliver exceptional service.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Culinary Director
Lyngblomsten Care Center
Lino Lakes , MN
02.2025 - Current
- Monitored kitchen operations including meal preparation times, portion sizes, temperature control points, recipe adherence, plate presentation, garnishing techniques.
- Evaluated performance of kitchen staff members regularly through direct observation or through feedback from customers or supervisors.
- Trained new employees to perform duties.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Analyzed customer satisfaction surveys to determine areas where improvements could be made in terms of taste, presentation or service.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Communicated with customers to understand culinary needs and preferences and adjusted menus and services in response.
- Directed the preparation of meals for special events including banquets and catering services.
- Organized the inventory and purchase of food, equipment, and supplies to meet daily operational needs.
- Delegated work to staff, setting priorities and goals.
- Oversaw the development of new menu items based on customer feedback or seasonal changes.
- Maintained budget by monitoring inventory and purchases to reduce spending.
- Oversaw food preparation, production and presentation according to quality standards.
Float Culinary Director/Chef
PDN Patrick Nickleson
Woodbury, MN
08.2024 - 02.2025
- Provided same functions as my current employer.
Culinary Director
Presbyterian Homes
Roseville , MN
02.2010 - 08.2024
- Provided same functions as my current employer.
Supervisor
Presbyterian Homes
Roseville , MN
03.2005 - 01.2010
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Worked closely with human resources to support employee management and organizational planning.
- Collaborated with other departments to coordinate workflow processes between teams.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Trained new employees on company policies, job duties, and performance expectations.
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
- Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
- Directed and supervised team of 15 employees in daily operations.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
Cook
Presbyterian Homes
Roseville , MN
05.2000 - 04.2005
- Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
- Replenished food items from inventory and rotated ingredients.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Requested supplies and equipment orders, explaining needs to managers.
- Set up and performed initial prep work for soups, sauces and salads.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Prepared a wide range of dishes according to menu specifications and chef instructions.
- Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
Education
Certified Dietary Manager
North Dakota State University
Fargo, ND05-2009
Culinary Arts
St. Paul Technical College
MN05-2005
Associate of Arts -
Century College
White Bear Lake, MN05-2003
Skills
- Kitchen operations
- Sanitation practices
- Team leadership
- Event planning
- Recipe creation
- Staff training
- Catering services
- Food safety
- Menu development
- Inventory management
- Food presentation
- Kitchen management
- Culinary techniques
- Special event planning
- Special diets
- Cooking methods
- Garnishing techniques
- Kitchen organization
- Employee scheduling
- Payroll administration
- Professionalism
- Performance evaluation
- Customer service
- Menu pricing
- Pastry skills
- Sanitation procedures
- Estimating and ordering inventory
- Menu design
- Staff supervision
Certification
- CDM
Timeline
Culinary Director
Lyngblomsten Care Center
02.2025 - Current
Float Culinary Director/Chef
PDN Patrick Nickleson
08.2024 - 02.2025
Culinary Director
Presbyterian Homes
02.2010 - 08.2024
Supervisor
Presbyterian Homes
03.2005 - 01.2010
Cook
Presbyterian Homes
05.2000 - 04.2005
Certified Dietary Manager
North Dakota State University
Culinary Arts
St. Paul Technical College
Associate of Arts -
Century College