Jacquelyn Lorentzen
East Longmeadow,MA
Summary
Accomplished Special Education Paraprofessional and Registered Medical Assistant with a proven track record in behavioral plan management and learning disabilities support. At Meadow Brook School, significantly enhanced classroom focus and student rapport. Expert in classroom organization, consistently student outcomes through innovative solutions and empathetic service.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Special Education Paraprofessional
Meadow Brook School
08.2023 - Current
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
Registered Medical Assistant
Baystate Pain Management Center
09.2020 - 03.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
Disability Benefits Specialist
Unum
07.2006 - 05.2010
- Followed all company policies and procedures to deliver quality work.
- Developed strong client relationships through consistent communication and attentive service.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Interpreted clients' needs and introduced services to fit specific requirements.
Education
Master Of Education - Counseling Psychology
Cambridge College
Springfield, MA08.2012
Bachelor Of Arts - Psychology
Assumption College
Worcester, MA12.2006
Skills
- IEP Compliance
- Teacher Assistance
- Learning Disabilities Support
- Classroom Organization
- Student Supervision
- Behavioral plan management
- Social Skills Training
- Social Skills Development
Certification
Initial Guidance Counselor License
Timeline
Special Education Paraprofessional
Meadow Brook School
08.2023 - Current
Registered Medical Assistant
Baystate Pain Management Center
09.2020 - 03.2021
Disability Benefits Specialist
Unum
07.2006 - 05.2010
Master Of Education - Counseling Psychology
Cambridge College
Bachelor Of Arts - Psychology
Assumption College
Initial Guidance Counselor License
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