Jackie Lorentzen
East Longmeadow,MA
Summary
Compassionate and motivated Special Education Paraprofessional offering wealth of experience in small group instruction with children of diverse ages. Passionate about education with desire to work with students across levels.
Overview
18
18
years of professional experience
1
1
Certification
Work History
SPECIAL EDUCATION PARAPROFESSIONAL
Meadow Brook School
01.2023 - Current
- Modified work for students based on their academic needs
- Small group instruction to reinforce social skills.
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
Registered Medical Assistant
Baystate Plastic Surgery & Pain Management
09.2020 - 03.2021
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Long-Term Disability Benefits Specialist
Unum
01.2006 - 01.2010
- Made initial call to claimant to discuss received information and request any outstanding documents
- Consulted with manager to develop an action plan for the claim
- Worked with nurses, physicians, lawyers, vocational rehabilitation specialists, and financial advisors to make decisions on complex claims
- Periodically, contact claimant via phone or mail to provide updates on the status of his or her claim
- Make decision on claim, made payments, or sent denial letter to claimant
- Continue to communicate with claimant about necessary documents to continue eligibility.
Education
Master of Education - Counseling Psychology
Cambridge College
01.2012
Bachelor of Arts -
Assumption College
01.2006
Skills
- Compassion and Empathy
- Life-Long Learning
- Relationship Building
- Problem Solving
- Prioritization
- Teamwork
Certification
- RMA, Holyoke Community College, 2020, present
- Initial Guidance Counselor License
Timeline
SPECIAL EDUCATION PARAPROFESSIONAL
Meadow Brook School
01.2023 - Current
Registered Medical Assistant
Baystate Plastic Surgery & Pain Management
09.2020 - 03.2021
Long-Term Disability Benefits Specialist
Unum
01.2006 - 01.2010
Master of Education - Counseling Psychology
Cambridge College
Bachelor of Arts -
Assumption College
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