Summary
Overview
Work History
Education
Skills
Timeline
Generic

JACKIE MCDANIEL

Mental Health Technician
Red Springs,NC

Summary

Skilled Mental Health Technician with Health Service Administrative degree and extensive mental health services background. Supported numerous patients in large residential treatment facility and played key role in achievement of positive patient outcomes. Excellent communications and patient management skills leading to desirable results. Mental health professional with solid track record in patient care and therapeutic support. Skilled in crisis intervention, patient assessment, and developing personalized care plans. Strong focus on team collaboration and adaptable to changing needs. Dependable with deep understanding of mental health conditions and effective communication techniques. Mental health professional with extensive background in therapeutic care and patient support. Known for effective collaboration and adaptability in dynamic healthcare settings. Focused on delivering compassionate care and fostering positive, team-oriented environment. Experienced with therapeutic support and patient care in mental health settings. Utilizes crisis intervention techniques to effectively manage patient needs. Knowledge of therapeutic communication ensures supportive and empathetic approach to mental health care.

Overview

6
6
years of professional experience

Work History

Clerk

Hoke County of Alcoholic Control
Raeford, NC
09.2017 - 01.2022
  • Performed Special Liquor Orders for customers involving helping the customer find the exact product they desire, have the product shipped in from a different location or contact the vendor directly, and taking in deposits for future pick up
  • Received weekly delivery trucks to ensure actual inventory matched expected inventory
  • Answered multi-line phone system and directed calls appropriately
  • Received incoming mail and routed to recipients
  • Participated in management training courses involving all aspects of handling monies, deposits, distributing funds to clerks etc
  • Stocked all incoming shipments upon weekly arrival and managed inventory
  • Greeted customers in professional manner and answered any questions regarding products, content, use and price
  • Operated computerized cash register system to process sales data

Grade Substitute Teacher

Hoke County School
Raeford, NC
10.2015 - 08.2017
  • Instilled a love of learning during in-classroom instruction and external activities to improve students' performance from level one to level three
  • Introduced role models and music in the learning environment to foster participation and improved academics
  • Increased students' speed, accuracy, and desire to learn curricula by hosting weekly after-school review sessions and hosting competitions
  • Designed and implemented hands-on, simulation, and technological approaches to subject matter to engage students in active learning
  • Assisted Primary teacher with the coordination of daily activities and lesson plans
  • Provided individual and group assistance to students using methods such as direct instruction and learning centers to motivate and instill an enthusiasm for learning

Education

Master of Science - Management in Health Care

Strayer University
Raleigh, NC
03.2019

Master of Arts - Sociology

Ashford University
San Diego, CA
09.2014

Associate of Applied Science - Criminal Justice

Miller-Motte Technical College- Fayetteville NC
Fayetteville, NC
09.2011

Skills

  • Teen substance abuse training
  • Substance abuse treatments
  • National Association of Social Workers (NASW)
  • Schedule management Staff motivation
  • Problem resolution Employee training and development
  • Deadline-oriented Documentation
  • Report analysis Coordination
  • Self-starter
  • Data Recording
  • Investigating Variances
  • Schedule Management
  • Data Gathering

Timeline

Clerk

Hoke County of Alcoholic Control
09.2017 - 01.2022

Grade Substitute Teacher

Hoke County School
10.2015 - 08.2017

Master of Science - Management in Health Care

Strayer University

Master of Arts - Sociology

Ashford University

Associate of Applied Science - Criminal Justice

Miller-Motte Technical College- Fayetteville NC
JACKIE MCDANIELMental Health Technician