Jackie Mejia
Fruitland,ID
Summary
Compassionate clinic assistant with background in patient care, clinical procedures and administrative tasks. Skilled in communicating effectively with patients, maintaining confidentiality and following medical protocols. With ability to multitask efficiently while providing quality healthcare services and information.
Overview
5
5
years of professional experience
Work History
Front Office Clinic Assistant
Planned Parenthood Columbia Willamette
Ontario, Oregon
10.2023 - Current
- Greeted customers warmly and made them feel welcome.
- Assisted with scheduling appointments for patients.
- Audited and cleaned patient charts and schedules.
- Answered incoming calls, responded to voicemails and transferred calls as needed.
- Verify and process insurance coverages.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Explained policies and procedures to patients.
- Maintained a clean front office environment including lobby area.
Patient Services Representative
Treasure Valley Pediatric Clinic
Ontario, OR
07.2022 - 07.2023
- Assisted with patient registration, insurance verification, and appointment scheduling.
- Reviewed yearly wellness visits for patients.
- Prescheduling wellness visits.
- Assigned rooms to guests and provided check-in and check-out services.
- Handled a large number of patients calls efficiently.
- Well app- text reminders.
- Prepared welcome packages for new patients.
- Epic software.
Sales Associate - Retail Store Lead
The Children's Place
Ontario, OR
04.2019 - 04.2021
- Greeted customers upon entering the store, providing a friendly and welcoming atmosphere.
- Monitored customer activity in order to detect potential theft or safety hazards.
- Answered customer inquiries about merchandise and services.
- Processed online orders efficiently.
- Maintained cleanliness of store by stocking shelves, dusting, vacuuming.
- Handled cash register transactions accurately and efficiently.
- Assisted in training new employees on proper customer service techniques.
- Ordered, received and stocked supplies and retail products.
- Completed floor set projects.
Education
High School Diploma -
Frutiland High School
Fruitland, ID05-2018
Skills
- Fluent in English and Spanish
- Epic Software
- Customer Service
- Cash Handling
- Staff Training and Development
- Sales Leadership
- Inventory Management
- Stocking and Receiving
- Product Knowledge
- Scheduling
- Organization skills
- Multitasking and prioritization
- Time Management
- Complex Problem-Solving
- Researching skills
- Telephone Etiquette
- Data Entry
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Front Office Clinic Assistant
Planned Parenthood Columbia Willamette
10.2023 - Current
Patient Services Representative
Treasure Valley Pediatric Clinic
07.2022 - 07.2023
Sales Associate - Retail Store Lead
The Children's Place
04.2019 - 04.2021
High School Diploma -
Frutiland High School