Jackie Newsome
Durham,NC
Summary
Dynamic professional with a proven track record in all my work experiences excelling in management while I leverage excellent listening and communication skills to adapt to diverse learning needs. Committed to creating a safe, clean and productive environment, ensuring everyone's safety.
Overview
20
20
years of professional experience
Work History
Healthcare Technician
Exceptional Service Homecare
Durham, NC
08.2012 - 06.2024
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained cleanliness and organization of equipment and patient areas to meet health standards.
- Documented patient care activities accurately in electronic health records for continuity of care.
Substitute Teacher
Durham Public Schools
Durham, NC
11.2017 - Current
- Implemented classroom management strategies to maintain a conducive learning environment.
- Adapted lesson plans to meet diverse student needs and learning styles.
- Collaborated with teachers to support instructional goals and student engagement.
- Assisted in evaluating student progress through informal assessments and feedback.
Owner/Operator
DaLook Hair Creations
Durham, NC
06.2009 - Current
- Consultations: Discuss client needs, analyze hair texture, and recommend hairstyles based on face shape and personal preferences.
- Hair Services: Perform haircuts, trims, blow-outs, straightening, and curling. Apply chemical treatments such as coloring, highlights, and perms.
- Product Sales: Educate clients on hair health and at-home maintenance, recommending and cross-selling appropriate salon products.
- Sanitation: Sterilize shears, combs, and clippers, and maintain stations to meet health and safety standards.
- Client Management: Manage appointment schedules, welcome walk-ins, and build loyal, repeat client relationships.
Lead Supervisor
Tawanda's Commercial Cleaning Service
Durham, NC
08.2008 - 08.2012
- Oversaw daily cleaning operations, ensuring high standards of cleanliness and safety compliance.
- Trained and mentored new staff on cleaning techniques and equipment usage.
- Developed and implemented efficient workflows to enhance service delivery.
- Monitored inventory levels for cleaning supplies, reducing waste through effective management.
Member Service Representative
Duke Credit Union
Durham, NC
02.2006 - 12.2007
- Assisted members with account inquiries and transactions, ensuring a high level of service.
- Educated members on products and services, facilitating informed financial decisions.
- Resolved member concerns efficiently, enhancing overall satisfaction and loyalty.
- Processed loan applications and account openings, maintaining accuracy in data entry.
Education
Cosmetology - Cosmetology
World of Excellence Beauty College
Durham, NC06-2009
Skills
Classroom management
Safety awareness
Excellent communication
Cash Handling
Excellent Customer Service
Management
Sanitation
Problem Solving
Listening
Sales
Healthcare
Timeline
Substitute Teacher
Durham Public Schools
11.2017 - Current
Healthcare Technician
Exceptional Service Homecare
08.2012 - 06.2024
Owner/Operator
DaLook Hair Creations
06.2009 - Current
Lead Supervisor
Tawanda's Commercial Cleaning Service
08.2008 - 08.2012
Member Service Representative
Duke Credit Union
02.2006 - 12.2007
Cosmetology - Cosmetology
World of Excellence Beauty College