Jackie Soper
Swartz Creek,MI
Summary
Highly efficient team member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Service / Systems Associate
Meijer
08.2017 - Current
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with department duties.
- Managed customer relations through communication and helpful interactions.
- Troubleshoot equipment failures and act as the liaison between Meijer support and second-level support.
- Generate reports based on equipment, pricing issues, and overall maintenance.
Education
Bachelor of Science - Cybersecurity
Utica College
Utica, NY09.2027
Associate of Applied Science - Information Technology
Charles Stewart Mott Community College
Flint, MI09.2022
Skills
- Preparing Reports
- Program Support
- New Hire Training
- Record and File Management
- MS Office
- Attention to Detail
- Computer Skills
- Time Management
- Customer Service
Certification
CompTIA A+
Timeline
Service / Systems Associate
Meijer
08.2017 - Current
Bachelor of Science - Cybersecurity
Utica College
Associate of Applied Science - Information Technology
Charles Stewart Mott Community College
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