Hi, I’m
Jackie Tapia
Any Available
Pearl,MS
Never Give Up!
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
years of professional experience
Work History
Hobby Lobby Flowood, MS
Department Head
10.2023 - 11.2024
Job overview
- Customer Service, helped out customers when they needed help locating an item in my department or in another location, always made eye contact and greeted every guest.
- Making weekly truck orders and inventory of the crafts department.
- Unloading truck in warehouse and sorting out department merchandise by location.
- Helped with cash register when helped was needed.
- Set up layouts for aisles for each holiday.
Party CityFlowood, MS
Store Manager
10.2019 - 10.2023
Job overview
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Logan's RoadhouseFlowood, MS
Bartender Shift Manager
04.2016 - 08.2019
Job overview
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
Education
Pearl High SchoolPearl, MS
High School Diploma
05.2001
Skills
- Operational planning
- Assignment Delegation
- Human Resources
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
english
Advanced (C1)
Spanish
Bilingual or Proficient (C2)
Never Give Up!!
It's just simple. If i give up then that means i loose and that is not an option. I will work hard and give my 100%. I have a goal to meet and im gonna work hard till i get there.
Timeline
Department Head
Hobby Lobby
10.2023 - 11.2024
Store Manager
Party City
10.2019 - 10.2023
Bartender Shift Manager
Logan's Roadhouse
04.2016 - 08.2019
Pearl High School
High School Diploma