Jackie Zeigler
Hampton,GA
Summary
Energetic self-starter and consummate professional with a proven track record of managing multiple priorities in fast-paced environments. Strong work ethic developed through extensive experience in diverse environments including retail, sales, and esthetics with a quick learning agility, and great attention to detail. Charismatic communicator, instinctively social, and genuinely interested in people. Respected negotiator with a reputation for quick thinking and composure during crises. Conscientious team player with a reputation for working collaboratively with others and improving operations through diligence and determination.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Merchandiser
American Greetings
01.2024 - Current
- Updated pricing and signage to complete product displays and educate customers.
- Fostered collaborative team environment, leading to more efficient merchandise handling and display setup.
- Enhanced customer shopping experience with meticulous attention to product placement and accessibility.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
Advisor/Offers Advisor
Zillow Group
01.2021 - 01.2022
- Advised both sellers and buyers who request offers, tours, and information on the best Zillow product offerings to help alleviate consumer-specific needs
- Conducted inbound and outbound consultant calls; consistently in the top 5% of Advisors for converting leads
- Facilitated weekly collaborative team meetings to share best practices and team building activities
- Consistently achieved a five-star rating in Customer satisfaction scores
- Addressed customer issues effectively; resolving 100% issues with a speedy resolution
- Consistently exceeded goals by 39% for partner leads
- Developed sales pitch used in training materials to train other advisors
- Selected as Diamond award nominee in 2021 for customer service
Licensed Real Estate Agent
Keller Williams
01.2018 - 01.2021
- Managed the purchase, sale, and negotiation process for homeowners and buyers
- Developed strong working relationships with real estate affiliates such as mortgage lenders, home inspectors and attorneys to ensure smooth transactions for clients
- Boosted customer satisfaction ratings by addressing issues effectively for speedy resolution
- Prepared, negotiated, and executed contracts including purchase agreements and closing statements
- Built solid referral base by understanding unique needs of clients and delivering outstanding customer service
- Designed, wrote, and produced custom marketing and promotional products
- Developed close relationships with area realtors and promoted builders to boost referral network
Pro Stylist
Christian Dior
01.2016 - 01.2019
- Educated clients about products, performed full-service makeup application, and recommended merchandise to customers based on individual needs and preferences
- Consistently exceeded sales and productivity goals YoY by 100%
- Trained by company’s celebrity artist on mastery techniques
- Played a key role in driving customer growth and retention, leveraging promotional events and focus days to drive engagement and build brand/product awareness
Regional Makeup Artist & Sales Associate Freelance Consultant
Estee Lauder/Prescriptives
01.2004 - 01.2015
- Promoted and educated clientele and employees in all aspects of skincare, creative makeup application, and technique
- Contracted by various cosmetic companies to make special appearances for planned special events
- Proven track record as a top sales producer with strong product demonstration and closing skills; hired on a per diem basis to grow customer-base and help team exceed sales goals and targets
- Conducted custom makeup applications and sales consultations
- Developed positive customer relationships through friendly greetings and excellent service
- Enhanced company reputation by applying brand products; leveraged advanced application techniques and provided thorough explanation to ensure the highest levels of customer satisfaction and product performance
- Proactively pursued continuing education and training seminars to preserve the highest level of product knowledge and artistry
Education
Health and Medical Administrative Services -
Clayton State University
Salesperson Pre-license Course -
Atlanta Partners Real Estate School
Aesthetician/Esthetician & Skin Care Specialist -
Derma Clinic
Skills
- Outstanding Customer Service
- Team Player
- Training & Development
- Active Georgia Real Estate License
- Retail Sales Management
- Relationship Management
Certification
- National Certified Medical Office Assistant, National Center for Competency Testing, 2014
- Licensed Esthetician, Derma Clinic
Community Service
- Marine Corps league, Quarter Master, Active Associate Member, Griffin, GA
- Flashes of Hope, Stylist, 2006 - Present
Timeline
Merchandiser
American Greetings
01.2024 - Current
Advisor/Offers Advisor
Zillow Group
01.2021 - 01.2022
Licensed Real Estate Agent
Keller Williams
01.2018 - 01.2021
Pro Stylist
Christian Dior
01.2016 - 01.2019
Regional Makeup Artist & Sales Associate Freelance Consultant
Estee Lauder/Prescriptives
01.2004 - 01.2015
Salesperson Pre-license Course -
Atlanta Partners Real Estate School
Aesthetician/Esthetician & Skin Care Specialist -
Derma Clinic
- National Certified Medical Office Assistant, National Center for Competency Testing, 2014
- Licensed Esthetician, Derma Clinic
Health and Medical Administrative Services -
Clayton State University
Similar Profiles
Erica AlvarezErica Alvarez
Merchandise Associate at American GreetingsMerchandise Associate at American Greetings
Tisha StahlTisha Stahl
Merchandise Associate at American GreetingsMerchandise Associate at American Greetings
Janet NavaJanet Nava
Retail Merchandiser at American GreetingsRetail Merchandiser at American Greetings