Job Search Status
Open to workDesired start date: 2 weeks notice
Open To Work
JACQUELINE (Jackie) WHITE
Fredericksburg,VA
Work Preference
Summary
Solutions professional with strong background in devising and implementing effective client solutions. Adept at fostering team collaboration to drive results and deliver value in dynamic environments. Skilled in problem-solving, strategic planning, and client engagement. Known for reliability and adaptability to evolving needs, ensuring successful project outcomes.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Director of Education & Outreach
Unitarian Universalist Fellowship of Fredericksburg
Fredericksburg, VA
12.2024 - Current
- Lead the training strategy and design leadership development programs using instructional-design methods and e-learning platforms, keeping them aligned with operational goals and raising staff leadership readiness as shown in internal assessments
- Oversee stakeholder communication, staff onboarding, and performance development by applying stakeholder-engagement frameworks, an LMS for onboarding, and performance-metrics dashboards, which shorten onboarding time and boost new-hire satisfaction
- Implement reporting metrics and workflow-optimization systems with data-visualization tools and process-mapping techniques, improving program effectiveness and enabling data-driven decisions
- Manage cross-functional collaboration among leadership teams and community partners through regular coordination meetings and collaboration software, resulting in coordinated community events and higher participation
Lead Solutions Consultant
Apple Inc.
Virginia
04.2014 - 10.2024
- Led training and enablement programs across 23+ partner locations, improving adoption and performance metrics.
- Managed stakeholder relationships and collaborated with executives to align training initiatives with corporate business objectives, resulting in more consistent business alignment and operational effectiveness
- Conducted performance analysis with reporting dashboards and created continuous-improvement action plans, leading to measurable enhancements in key performance indicators
- Delivered executive-level reports and strategic planning support to cross-regional teams, enabling faster decision-making and stronger alignment across regions
- Met and exceeded quota for multi-million-dollar patches across multiple partners, leveraging consultative selling and sales leadership to drive revenue growth
- Provided technical support to customers and partners, leveraging CRM tools to resolve issues and improve satisfaction
- Led executive-level quarterly business analysis for multiple partners across regions, using Salesforce dashboards to track performance metrics and inform strategic decisions
- Earned MVP award in 2015 for delivering consultative-selling solutions that increased partner adoption of Apple services
- Achieved top sales for high-end accessories in 2016 by coordinating cross-regional program management and driving performance metrics through targeted campaigns
- Implemented DEI hiring initiative that resulted in 75% female hires, applying program-management best practices and cross-regional oversight
- Supervised multiple employees across regions, using Salesforce and performance-metric reporting to coach staff and track progress, which improved team sales performance and helped meet quarterly targets
Pet Care Manager
PetSmart
Richmond, VA
09.2009 - 04.2014
- Managed staff training, performance evaluations, and team development initiatives using performance-metrics dashboards and stakeholder feedback, resulting in improved employee performance and higher satisfaction scores
- Ensured operational compliance and elevated customer satisfaction by implementing structured coaching systems, regular audits, and clear performance metrics across all locations
Education
MBA - Leadership
Bluefield College
07.2025
B.A. - History & Art History
Old Dominion University
Norfolk05.2008
Skills
- Strategic leadership development
- Cross-functional partnership
- Program management
- Results analysis and documentation
- Curriculum design and development
- Change management
- Coaching and mentoring
- Strategic operational effectiveness
- Pipeline process optimization
- Proficient in Microsoft Office
- Data analysis skills
- Business growth initiatives
- Extensive sales background
- Influential presence
- Customer relationship development
- Sales strategy development
- Organizational strategy development
- Experience with Salesforce
- Solution-oriented selling techniques
- Data-driven insights
- Sales strategy planning
- Stakeholder collaboration
- B2B sales experience
- Experience with CRM systems
- Effective stakeholder communication
- Financial analysis proficiency
- Corporate sales proficiency
- SaaS optimization
Certification
- Cybersecurity Training - 2023
- Science and Philosophy - 2022
Core Competencies
Training Strategy & Leadership Development, Stakeholder Engagement & Executive Collaboration, Program Management & Cross-Regional Oversight, Performance Metrics & Reporting, Instructional Design & E-Learning Development, Change Management & Process Optimization, Team Coaching & Talent Development, Business Alignment & Operational Effectiveness, Pipeline management, Microsoft Office, Analytical skills, Business development, Sales experience, Executive presence, Client relationship management, Sales leadership, Strategic planning, Salesforce, Consultative selling, Data analysis, Sales strategy development, Stakeholder management, Enterprise sales experience, CRM proficiency, Account Communication, Financial acumen, B2B Sales, SaaS
Awards
2015 MVP- Region 5: Voted on by peers and leaders as the most important tam member in regards to sales, teamwork, innovation and growth
2016 Drive What Matters: Top in National Sales in high end accessories
Languages
English
Native or Bilingual
Greek
Elementary
Spanish
Limited Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Director of Education & Outreach
Unitarian Universalist Fellowship of Fredericksburg
12.2024 - Current
Lead Solutions Consultant
Apple Inc.
04.2014 - 10.2024
Pet Care Manager
PetSmart
09.2009 - 04.2014
B.A. - History & Art History
Old Dominion University
MBA - Leadership
Bluefield College