Jack Kois
Howell,NJ
Summary
Recent graduate with foundational knowledge in Sports and Recreation Management and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Bubbakoos Burritos
08.2024 - Current
- Oversee daily staff operations as well as opening and closing of restaurant with delegation of responsibilities to staff
- Resolve customer complaints, address special requests, and ensure high-quality service that aligns with Bubbakoo's brand standards
- Manage inventory levels and coordinate with supervisor for restocking
- Assist in achieving daily sales targets by monitoring performance and implementing strategies to increase customer satisfaction and retention.
Building Manager
James Madison University
10.2023 - 05.2024
- Oversaw use and access to athletic facilities on campus for students and staff
- Responsible for securement of closing of facilities after use by student athletes, team staff, and administration
- Organized and stored all lost items found during facility inspection
- Reported misuse or destruction of school property by unauthorized visitors.
Game Day Operations Internship
James Madison University
01.2023 - 12.2023
- Served directly under Director of Events and Game Day Operations for two semesters working closely with the Game Day team
- Assisted in pre and post-game stadium operations, supplying stadium staff with metal detection wands, maps and listening/viewing devices for fans for six Division 1 home football games
- Facilitated communication between JMU Athletics, visiting teams, and officials for field hockey season
- Oversaw execution of home field hockey games to NCAA regulations and rules in accordance with ESPN+ streaming
- Supervised assigned athletic events throughout the semester hosted in athletic facilities such as intramural championships, band competitions, and track meets.
Education
Bachelor's - Sports and Recreation Management
James Madison University
Harrisonburg, VA05.2024
Skills
- Facility Management
- Event Operations
- Communication
- Leadership
- Problem-Solving
Timeline
Assistant Manager
Bubbakoos Burritos
08.2024 - Current
Building Manager
James Madison University
10.2023 - 05.2024
Game Day Operations Internship
James Madison University
01.2023 - 12.2023
Bachelor's - Sports and Recreation Management
James Madison University
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