Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Esthetician/Nail Technician
Hidden Hills Hair Salon & Spa
Jacksonville, Florida
06.2012 - Current
Built positive client relationships and guided clients through treatments.
Made clients feel comfortable as they arrived
Completed procedures to remove pore blockages and unsightly blackheads.
Communicated effectively with other members of the spa team regarding client concerns.
Processed payments, set up appointments and promoted new products and services to help meet business objectives.
Performed waxing services on clients including eyebrows, lip, chin, and full face.
Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
Answered multi-line phone, returned clients calls and scheduled appointments.
Promoted additional services to increase revenue
Applied nail treatments, polish and artificial tips to complete manicure services.
Performed daily gel, dip powder and French manicures and offered pedicures and paraffin wax treatments for hands.
Provided excellent customer service through friendly interactions with clients.
Education
Full Specialist
Heritage Insitute
Jacksonville, FL
06-2012
Skills
Client relationship management
Payment processing
Nail application techniques
Multitasking
Customer service
Appointment scheduling
Certification
Nail Specialist
Full Esthetician
Timeline
Esthetician/Nail Technician
Hidden Hills Hair Salon & Spa
06.2012 - Current
Full Specialist
Heritage Insitute
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