Sandi Block
Liberty Lake,WA
Summary
Motivated professional seeking full-time employment in a dynamic and expanding company. Committed to contributing skills and expertise to drive organizational growth and success. Adaptable to new challenges and effective collaborator with cross-functional teams. Experienced and passionate about continuous learning, aiming to make a significant impact in a thriving work environment.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Esthetician/Nail Technician
7 Wonders Beauty Spa
12.2022 - Current
- Facials
- Retail Products
- Customer Service
- Microdermabrasion
- Peels
- Hydra-dermabrasion
- Extractions
- Waxing
- Body Wraps & Body Scrubs
- Manicure & Pedicures
- Gel Nails
- Dermaplaning
- Massage Therapy
- Oxygen Infusion
- Front Desk Assisting Clients
- Scheduling Clients
- Answer Salon Phone Lines
- Excellent Customer service
- Selling retail & services
- Stocking products
- State board Ready
Manager
Ink Addiction Tattoo Studios
01.2021 - 11.2022
- Booking clients
- Cleaning
- Order supplies
- Cashiering
- Helping Customers
- Closing Shop
- Depositing Cash
Nail Technician/Certified Nursing Assistant
Rosegarden Assisted Living
12.1997 - 03.2014
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
Self-Employed licensed- Nail Technician & Esthetician
Amore' Skincare & Nail Spa
01.2005 - 04.2014
- I had my own salon in Ritzville sole proprietor
Self Employed Owner
Amore' Skincare & Nail Spa
02.2005 - 02.2006
- Job Title: Ritzville Mayor / Rented Booth
Night Auditor, Front Desk Clerk, House Keeper
La Quinta Inn Motel
02.2003 - 02.2004
Cook and Certified Nurses Aid
Life Care Center Nursing Home
01.1999 - 10.1999
Education
Northwest Noetic School of Massage - Anatomy, Physiology, Pathology, Business, and Professional Ethics
Inland Massage Institute School Graduate -
08.2010
GED -
03.2009
Wenatchee Valley College - English, Math, Phycology 101, Computer Basics
12.2002
Skills
- Front Desk
- Medical Office Experience
- Typing
- Sales
- Phone etiquette
- Retail sales
- Time management
- Upselling
- Computer Skills
- Follow-up skills
- Scheduling
- Order processing
- Staff training
- Product sales
- Assertiveness
- Sales expertise
- Store maintenance
- Customer service
- Data entry
- Active listening
- Problem-solving
- Customer focused
- Customer relations
- Microsoft outlook, word, and Excel
- Training and mentoring
- Decision-making
- Excellent time management skills
- Cash handling
- Adherence to high customer service standards
- Team building and leadership
- Effective workflow management
- Exceptional telephone etiquette
- Customer relationship management (CRM)
- Conflict resolution techniques
- Relationship building
- Positive and constructive feedback
- Product knowledge
- Training and coaching
- Meticulous attention to detail
- Call center operations
- Employee scheduling
- New hire training
- Staff education and training
- Proficient in software
- Skilled multi-tasker
- Expertise in sales
Certification
- Driver's License, 02/01/22, 05/01/27, Had a Georgia license moved back here two years ago got my Washington license renewed
- Esthetician License, 08/01/15, 08/01/24, Was living in Georgia was licensed there as well 9 years I moved back 2 years ago
- Nail Technician License
Additional Information - Qualifications
- Excellent Social Skills with clients, consumers, supervisors and employees
- Follow directions in a timely professional manner
- Organized, prepared and motivated & positive attitude
- Experience with cash register, credit transactions, fax and copiers
- Answering multi-phone lines professionally
- Computer skills: Microsoft Word, Excel, Windows 8 Internet
- Ordering, receiving and invoicing supplies
- Promote sales and services for the customer
- State sanitation, disinfection & sterilization
- Meeting specific guidelines for state auditors
- Sanitation, hygiene and health
Assessments
Work style: Reliability, Proficient, 06/01/24, Tendency to be reliable, dependable, and accountable at work
Timeline
Esthetician/Nail Technician - 7 Wonders Beauty Spa
12.2022 - Current
Manager - Ink Addiction Tattoo Studios
01.2021 - 11.2022
Self Employed Owner - Amore' Skincare & Nail Spa
02.2005 - 02.2006
Self-Employed licensed- Nail Technician & Esthetician - Amore' Skincare & Nail Spa
01.2005 - 04.2014
Night Auditor, Front Desk Clerk, House Keeper - La Quinta Inn Motel
02.2003 - 02.2004
Cook and Certified Nurses Aid - Life Care Center Nursing Home
01.1999 - 10.1999
Nail Technician/Certified Nursing Assistant - Rosegarden Assisted Living
12.1997 - 03.2014
Northwest Noetic School of Massage - Northwest Noetic School of Massage, Anatomy, Physiology, Pathology, Business, and Professional Ethics
Inland Massage Institute - Inland Massage Institute School Graduate,
Glen Dow Academy - GED,
Wenatchee Valley College - Wenatchee Valley College, English, Math, Phycology 101, Computer Basics
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