Jacklyn Gould
Blue Point,NY
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Communications Manager
Weatherstone Mortgage
Holbrook, NY
09.2024 - Current
- Trained junior team members in best practices for public relations and corporate communications, increasing overall department effectiveness.
- Enhanced data management processes through implementation of digital filing systems for improved retrieval efficiency.
- Developed strong relationships with clients through exceptional customer service and timely responses to inquiries.
Junior Graphic Designer/Scheduling Coordinator
Facing the Future Orthodontics
Riverhead, NY
10.2022 - 09.2024
- Maintained professional communication when answering phones, emails, greeting patients, and scheduling appointments.
- Read reports and calculated metrics used to capture practice performances.
- Collaborated with marketing team to execute office campaigns, manage social media pages and create quality production designs while multitasking job responsibilities.
Managing Editor/Graphic Designer
The Lighthouse News
Riverhead, NY
10.2022 - 05.2023
- Collaborated with Editor-in-Chief to evaluate finalized copy for compliance with policies, style and tone.
- Organized material including editorials, imagery, graphics and oversaw proofreading procedures and edit copy when necessary.
- Curated and edited content for accuracy, clarity, and adherence to style guidelines across multiple platforms.
Lead Art Instructor
The Craft Studio
New York, NY
07.2022 - 09.2022
- Represented and instructed brand curriculum in an offsite location with limited direct supervision.
- Used interpersonal skills to build successful relationships with student populations.
- Altered curriculum based on students’ participation to create an engaging and motivating environment.
Medical Record/Central Supply Coordinator, Receptionist
Oasis Rehabilitation and Nursing
Center Moriches, NY
11.2018 - 06.2022
- Frequently communicated with legal advisors/attorneys regarding forms of payment, HIPPA documents, and requested files.
- Remained up to date on filing for active residents in a 100 bed facility and established an organized system for five plus years of all discharged charts.
- Actively spoke with marketers and businesses involving urgent deliveries and orders/incorrect shipments.
Education
Associate of Science - Graphic Design
Suffolk County Community College
Riverhead, NY05-2023
Skills
- Analytical and critical thinking
- Internal communications
- Project management
- Problem-solving
- Time management
- Multitasking
- Detail oriented
- Organizational skills
- Adaptability
- Active listening
Accomplishments
- Phi Theta Kappa
- Pi Alpha Sigma
Certification
Full Stack Coding and Software Development Certification
Rutgers University, Dec 2023 - June 2024
Timeline
Communications Manager
Weatherstone Mortgage
09.2024 - Current
Junior Graphic Designer/Scheduling Coordinator
Facing the Future Orthodontics
10.2022 - 09.2024
Managing Editor/Graphic Designer
The Lighthouse News
10.2022 - 05.2023
Lead Art Instructor
The Craft Studio
07.2022 - 09.2022
Medical Record/Central Supply Coordinator, Receptionist
Oasis Rehabilitation and Nursing
11.2018 - 06.2022
Associate of Science - Graphic Design
Suffolk County Community College