Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jacklyn Lopez

Mission

Summary

Accomplished HR leader known for strong employee training and onboarding skills. Proven ability to foster team collaboration and enhance operational readiness through effective performance evaluations and compliance measures.

Overview

11
11
years of professional experience

Work History

BRIGADE S‑1 NCOIC (HR MANAGER /Senior Executive Administrative Assistant

United States Army
Columbia
11.2024 - 04.2025
  • Managed brigade‑level HR operations supporting hundreds of Soldiers, ensuring 100% accuracy in personnel actions, accountability, and compliance.
  • Coordinated onboarding workflows and processed personnel documentation, ensuring compliance with Army regulations and facilitating smooth integration for new Soldiers.
  • Maintained confidential personnel records across multiple HRIS systems (IPPS‑A, eMILPO, DTMS).
  • Implemented performance tracking processes and documented evaluations to support Soldier development.
  • Managed logistics, scheduling, and documentation for executive‑level meetings and events.
  • Guided employees and supervisors on leave policies, timelines, and entitlements, fostering understanding and compliance with required documentation.
  • Ensured accurate leave coding and updates in IPPS-A systems, coordinating with payroll, benefits, and command teams to prevent discrepancies.

BATTALION S‑1 NCOIC (SENIOR HR SUPERVISOR)

United States Army
Columbia
09.2023 - 11.2024

Supervised daily HR operations ensuring 100% compliance with Army and federal regulations.

  • Trained new personnel on standardized procedures, improving documentation accuracy and readiness.
  • Facilitated efficient resource distribution to enhance operational readiness across multiple units.
  • Conducted performance evaluations and maintained detailed personnel records.
  • Managed budgets and ensured accountability for assets and resources.
  • Led diversity and inclusion initiatives and implemented equitable hiring practices.
  • Updated policies and documentation in response to regulatory changes.
  • Designed and implemented standardized onboarding processes to improve new‑hire integration.

S‑3 TRAINING NCOIC (Training Operations Manager)

United States Army
Columbia
05.2022 - 02.2023
  • Managed battalion-level training operations for 300–800 personnel, ensuring precise planning and execution of mandatory certifications.
  • Coordinated resources, facilities, and logistical support for collective training events and mission-essential task rehearsals, enhancing overall training effectiveness.
  • Developed long-range and short-range training calendars, aligning events with brigade and division directives.
  • Oversaw creation and maintenance of training trackers, readiness reports, and operational dashboards for senior leadership decision-making.
  • Conducted quality assurance reviews of training records in DTMS and HRIS systems, achieving 100% accuracy for audits.
  • Prepared and delivered briefings, training summaries, and operational updates to command teams, pinpointing risks and recommending corrective actions to support decision-making.
  • Streamlined training workflows by updating SOPs and implementing standardized processes across subordinate units.
  • Supervised administrative staff on workflow processes and documentation standards, ensuring compliance with established requirements.

DRILL SERGEANT (INSTRUCTOR / TRAINING FACILITATOR)

United States Army
Columbia
06.2019 - 04.2022
  • Instructed 120 to 240 recruits per cycle on discipline standards and physical readiness.
  • Achieved over 95% graduation rate through structured instruction and motivational leadership.
  • Developed training plans that improved trainee proficiency by 15-25%.
  • Coached 20-40 trainees each cycle, lowering attrition rates.
  • Adapted lessons for diverse learning styles, boosting trainee engagement by 30%.
  • Coordinated schedules with 10 to 15 instructors, minimizing logistical delays by twenty percent.

BN S‑1 NCOIC (HR SUPERVISOR / PERSONNEL READINESS)

United States Army
Fort Hood
02.2018 - 05.2019
  • Managed battalion S-1 operations, maintaining 100% accuracy in personnel accountability for 300–800 soldiers.
  • Directed all aspects of deployment preparation, including SRP medical/dental validations and personnel audits.
  • Coordinated with brigade and division G-1 to ensure accuracy and effectiveness of deployment roster management.
  • Conducted thorough pre-deployment inspections, rectifying discrepancies promptly.
  • Ensured compliance of deployment packets with legal, financial, and administrative regulations.
  • Provided training for S-1 staff on critical deployment workflow processes.
    Developed comprehensive readiness dashboards to support command visibility.
  • Developed training programs that improved staff skills and ensured compliance with regulations.

BRIGADE HR CLERK (PERSONNEL & ADMINISTRATIVE OPS)

United States Army
Fort Hood
12.2017 - 01.2018
  • Facilitated recruitment and onboarding processes, ensuring new staff integration.
  • Managed leave of absence requests including FMLA and short-term disability paperwork submissions.
  • Maintained accurate records of employee performance reviews and disciplinary actions to support HR team operations.
  • Organized training sessions and development programs to enhance employee skills and knowledge.
  • Reconciled payroll accounts to keep accurate accounting records for tax filing and measuring financial health.
  • Compiled data from various sources to prepare reports on human resources related metrics such as turnover rate or time to fill open positions.
  • Planned corporate events, conventions, meetings, and gatherings.

EUCOM (Postal Operations Manager/ Theater Postal

United States Army
U.S European Command
02.2017 - 11.2017
  • Oversaw theater‑level postal operations across the EUCOM area of responsibility, ensuring secure, timely, and compliant mail distribution for deployed and rotational forces.
  • Managed postal finance, accountability, and inventory controls in accordance with U.S. Army, DoD, and USPS regulatory standards.
  • Supervised postal clerks and mail handlers across multiple international locations, providing training and quality control to ensure compliance with operational standards.
  • Coordinated with NATO partners, host-nation postal authorities, and U.S. logistics elements to ensure uninterrupted mail flow during multinational exercises and operations.
  • Conducted audits of postal facilities, equipment, and chain‑of‑custody procedures, identifying deficiencies and implementing corrective actions to maintain compliance.
  • Oversaw the receipt, dispatch, and transportation of inbound and outbound mail, ensuring proper documentation, security, and tracking throughout the distribution network.
  • Developed and enforced standard operating procedures (SOPs) for postal operations, enhancing service reliability and compliance across EUCOM sites.
  • Ensured compliance with customs regulations, hazardous materials policies, and international mailing standards across all EUCOM postal operations.

COMPANY HR CLERK (HUMAN RESOURCES & ADMINISTRATIVE

United States Army
Fort Irwin
02.2015 - 11.2016
  • Served as primary HR contact for soldiers, effectively addressing inquiries and resolving concerns to enhance personnel support.
  • Processed personnel actions, evaluations, and awards for company-sized elements, ensuring accurate and timely documentation.
  • Maintained soldier personnel files with 100% compliance to Army regulations.
  • Executed 4187s, NCOER/OER support documents, and various personnel transactions.
  • Prepared personnel reports, strength trackers, and accountability updates.
  • Coordinated with battalion S-1 to resolve pay issues and discrepancies in records.

BRIGADE HR CLERK (PERSONNEL & ADMINISTRATIVE OPS)

United States Army
Fort Irwin
12.2013 - 01.2016
  • Streamlined HR support for over 2,500 soldiers at brigade level.
    Executed high-volume transactions across EMILPO, DTMS, EDAS, and various HRIS platforms.
  • Oversaw brigade-wide evaluations, awards, promotions, and leave processes efficiently.
  • Coordinated brigade in-processing and out-processing, improving workflow and reducing processing time.
  • Maintained daily strength reports and readiness trackers, supporting operational readiness and decision-making.
  • Corrected discrepancies in personnel documents from subordinate units, ensuring compliance and accuracy.
  • Drafted memorandums, rosters, and personnel summaries for command briefings.
  • Monitored personnel movements and maintained readiness documentation during key training rotations.

Education

MBA - Finance

Columbia Southern University
Orange Beach, AL
07-2026

MBA - Human Resources Management

Columbia Southern University
Orange Beach, AL
04-2025

Bachelor of Science - Criminal Justice Administration

Park University
Kansas City, MO
08-2022

Associate of Science - Criminal Justice

Park University
Kansas City, MO
05-2016

Skills

  • Human resources management
  • Project management
  • Employee training and onboarding
  • Onboarding processes
  • Performance evaluation
  • Employee training
  • Data analysis
  • Team collaboration
  • Employee training

Languages

Spanish
Professional

Timeline

BRIGADE S‑1 NCOIC (HR MANAGER /Senior Executive Administrative Assistant

United States Army
11.2024 - 04.2025

BATTALION S‑1 NCOIC (SENIOR HR SUPERVISOR)

United States Army
09.2023 - 11.2024

S‑3 TRAINING NCOIC (Training Operations Manager)

United States Army
05.2022 - 02.2023

DRILL SERGEANT (INSTRUCTOR / TRAINING FACILITATOR)

United States Army
06.2019 - 04.2022

BN S‑1 NCOIC (HR SUPERVISOR / PERSONNEL READINESS)

United States Army
02.2018 - 05.2019

BRIGADE HR CLERK (PERSONNEL & ADMINISTRATIVE OPS)

United States Army
12.2017 - 01.2018

EUCOM (Postal Operations Manager/ Theater Postal

United States Army
02.2017 - 11.2017

COMPANY HR CLERK (HUMAN RESOURCES & ADMINISTRATIVE

United States Army
02.2015 - 11.2016

BRIGADE HR CLERK (PERSONNEL & ADMINISTRATIVE OPS)

United States Army
12.2013 - 01.2016

MBA - Finance

Columbia Southern University

MBA - Human Resources Management

Columbia Southern University

Bachelor of Science - Criminal Justice Administration

Park University

Associate of Science - Criminal Justice

Park University
Jacklyn Lopez