Jacklyn Martin
Portage,IN
Summary
Dynamic professional with a strong background in customer service and organizational skills. Ability to manage multiple priorities while fostering teamwork and collaboration. Adept at problem-solving and maintaining high standards of cleanliness and efficiency, ensuring positive experiences for all stakeholders.
Overview
18
18
years of professional experience
Work History
Stay at Home Mom
Stay At Home Mom
Portage, IN
02.2020 - Current
- Manage household expenses, creating detailed, effective budgets.
- Support multiple competing needs, schedules, and priorities, overseeing the needs and tasks of multiple individuals to maintain optimal outcomes.
- Create and coordinate a detailed calendar of activities and events, including academic deadlines, travel, and appointments/meetings.
- Build engaged relationships with healthcare professionals, academic administrators, and program leaders to ensure alignment with all needs.
- Navigate complex interpersonal challenges, mediating issues to build vital communication and issue resolution skills.
Cashier
Taco Bell Restaurant
Valparaiso, IN
01.2011 - 08.2011
- Processed customer orders and handled monetary transactions.
- Ensured cleanliness and organization in the dining area.
- Ensured constant restocking of supplies in dining area.
- Ensured cleanliness of all washroom facilities.
- Ensured cleanliness of kitchenware and maintained hygienic conditions in the sink area.
- Managed the removal of garbage and recyclable materials.
- Performed regular upkeep of exterior premises and landscaping.
Packager
J J Fuds
Valparaiso, IN
09.2009 - 04.2010
- Prepared product and arranged it for baking.
- Followed packing processes to increase speed and accuracy.
- Maintained a clean, organized workspace, adhering to company guidelines for hygiene and safety standards in the packaging area.
- Organized and prepared items for packaging into containers.
- Labeled packages with appropriate shipping information for accurate deliveries.
- Reviewed orders by inspecting labeling, packaging, and contents.
Cashier
Town & Country Markets
Valparaiso
03.2009 - 09.2009
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained neatness and organization in shopping aisles.
- Managed the put-back process for returned goods.
Access Desk Attendant
Valparaiso Family YMCA
Valparaiso, IN
07.2007 - 05.2009
- Enhanced customer satisfaction by providing efficient and friendly service at the access desk.
- Verified continued validity of membership.
- Ensure accurate validation of childcare passes for safe child pick-up.
- Contributed to positive team dynamics by assisting colleagues with tasks when necessary, fostering a collaborative work environment.
- Maintained cleanliness of entranceway, lobby and restrooms.
Education
High School Diploma -
Portage High School
Portage, IN06.2007
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Dependable and responsible
- Organizational skills
- Decision-making
- Organization and time management
Timeline
Stay at Home Mom
Stay At Home Mom
02.2020 - Current
Cashier
Taco Bell Restaurant
01.2011 - 08.2011
Packager
J J Fuds
09.2009 - 04.2010
Cashier
Town & Country Markets
03.2009 - 09.2009
Access Desk Attendant
Valparaiso Family YMCA
07.2007 - 05.2009
High School Diploma -
Portage High School