Jacklyn Nguyen
New York,NY
Summary
Committed and hardworking team member with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
2
2
years of professional experience
Work History
Backstage Dresser
Rise NYFW
09.2023 - 09.2023
- Steamed and pressed garments prior to runway shows.
- Tracked all clothing and accessories used in runway shows and photo shoots.
- Fitted models with outfits as per designer specifications.
- Supported models when clothing was uncomfortable.
Cashier
Michaels Arts And Crafts
10.2022 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
Style Team Member
Target
09.2021 - 05.2022
- Educated customers on products to maximize benefits.
- Processed payments, entering sales in register for prompt customer service.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Resolved guest complaints about service or style.
- Organized sales area and work station to showcase products and boost sales.
- Participated in team meetings and staff training sessions.
Receptionist
California Nails & Spa
05.2021 - 08.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Education
Marketing And Advertising Communications
Fashion Institute of Technology
New York05.2027
High School Diploma -
Canton High School
Canton, MA06.2023
Skills
- Merchandise Restocking
- Customer Relations
- Customer Assistance
- Coupon Redemption
- Schedule Management
- Sorting and Labeling
- Customer Interaction
- Accessorizing
- Cash Register Operation
- Trend Expertise
- Staff Training
- Merchandising Plan Creation
- Folding Clothes
Timeline
Backstage Dresser
Rise NYFW
09.2023 - 09.2023
Cashier
Michaels Arts And Crafts
10.2022 - 05.2023
Style Team Member
Target
09.2021 - 05.2022
Receptionist
California Nails & Spa
05.2021 - 08.2021
Marketing And Advertising Communications
Fashion Institute of Technology
High School Diploma -
Canton High School
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